Cvent Beginners

 View Only
  • 1.  Access Portal User Can Not See Published Report

    Posted 02-19-2025 16:16

    I have created an Access Portal, published a report to it. Then created two access portal users and have them as guests for said portal. But when they log into the portal they do not see the report. What am I missing? 



    ------------------------------
    Lisa Suppan
    Marketing Manager
    Mack TrucksUnited States
    ------------------------------


  • 2.  RE: Access Portal User Can Not See Published Report

    Posted 02-20-2025 10:26

    Hi Lisa,

    It sounds like you may need to grant permission in the report for those users to view it.  Navigate to your event's reports page and click the "Publish to Access Portal" option next to your report.  In the Viewing Rights page, ensure that you have selected your two portal users to have access.  Alternatively, you can change your report to be visible to all portal users.

     

    Hope that helps!



    ------------------------------
    Jess Olcott
    Training Program Coordinator
    ETC, Inc.
    ------------------------------