Open Forum

 View Only
Back to discussions
Expand all | Collapse all

Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

  Thread closed by the administrator, not accepting new replies.

  • 1.  Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-12-2025 09:48
    Edited by Megan Clark 03-12-2025 09:48
    No replies, thread closed.

    Hello, Cvent Community members! We have some exciting news to share with you all. Be sure to mark your calendars for March 19th, as we will host our next Ask the Experts in the Open Forum!

    This is the perfect opportunity for you to get your pressing questions answered by four incredible experts from Cvent's Product Management team. Our product managers are ready to address any follow-up questions you might have from the Q1 Product News Live: Event & Exchange Product Updates.


    Our featured experts are:

    • Bella Marino - Product Manager
    • Riley Lopez - Product Lead
    • Aditya Thawardas - Senior Product Manager
    • Gagan Dhingra - Product Manager



    Join us on Wednesday, March 19th, from 12:00 PM to 1:00 PM ET. Don't miss out on this chance to interact with our experts in real-time!

    Curious about how it all works? It's easy! You can post your follow-up questions from the Q1 Product News Live: Event & Exchange Product Updates right here in the thread. If your question wasn't addressed during the live webinar or if you have additional queries, this is the perfect time to get them answered. You'll also have the chance to learn more about the new releases and get instant responses from our expert panel.


    Here are a few reminders from our Community Team on how the Ask the Experts discussion will proceed:

    • You can submit your questions below anytime before or during the live discussion thread.
    • Browse through other users' questions and click "Recommend" for the ones you're interested in.
    • Our experts will start providing answers at 12:00 PM ET on Wednesday, March 19th.
    • Be sure to click the blue star to follow the thread and stay updated.
    • Remember, we will wrap up the live discussion thread at 1:00 PM ET, so make sure to post your questions before then.



    Get ready for an engaging and insightful discussion in the Open Forum. We can't wait to see your questions!


    Note: This post includes forward-looking statements that involve risks, uncertainties, and assumptions. Specifically, any unreleased services, features, functionality, or enhancements mentioned in this discussion post or in other public statements are not yet generally available and may not be delivered on time or at all. Customers who license any solutions from Cvent, Inc. should make their purchase decisions based on features that are currently available. We have based these forward-looking statements on our views with respect to future events and development plans as of the date they were made. We assume no obligation for and do not intend to update any such forward-looking statements.


    #AttendeeHub
    #OnsiteSolutions
    #Registration
    #ProductNews

    ------------------------------
    Megan Clark
    Team Lead, Online Community Marketing
    Cvent
    ------------------------------



  • 2.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-13-2025 10:29
    No replies, thread closed.

    Hello!

    It would be nice to have a custom or standard report automatically created with all questions/widgets used in the registration process. Is it possible to plan for this addition in a future update?

    Thank you!



    ------------------------------
    Cassandre Therrien
    Technology Coordinator - MICE
    Laurier Du Vallon
    Québec, Canada
    ------------------------------

    Original Message


  • 3.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-13-2025 12:24
    No replies, thread closed.

    Love this idea! My users have been asking for the it, too!



    ------------------------------
    Hallie Loeb
    Program Manager, Events & Experiences
    CDW USA
    ------------------------------

    Original Message


  • 4.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-17-2025 05:09
    No replies, thread closed.

    HI

    We have the same request - some sort of report that automatically has all questions asked in the registration process.



    ------------------------------
    jon jensen
    Sr. Corporate Webmaster
    InterSystemsUnited States
    ------------------------------

    Original Message


  • 5.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-19-2025 12:05
    No replies, thread closed.

    Hi Cassandre,

    Great enhancement request! You are certainly not alone in wanting this, and we agree that it would save everyone time when running reports. This is currently in discovery and on the roadmap with our reporting team. No timelines specifically at this time, though as soon as we have a definitive time for delivery we'll be sure to update the Product News area of the Community. 

    Thanks!



    ------------------------------
    Bella Marino
    Product Manager, Event Management
    Cvent
    ------------------------------

    Original Message


  • 6.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-13-2025 10:40
    No replies, thread closed.

    Hello! We have been diving into the integration between Zoom and Cvent.  We have had issues with a difference of registrations between the two platforms. As I understand, our integration is customized and I would love to know the timeline for customized solutions reporting. I have heard that there is a plan to release reports for custom solutions in the first half of 2025.

    Thank you!



    ------------------------------
    Virginia Garner
    Director
    The College BoardUnited States
    ------------------------------

    Original Message


  • 7.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-19-2025 12:41
    No replies, thread closed.

    Hi Virginia, 

    In terms of reporting updates - we are working on cross-event insights that allow customers to compare data across various data, including registration trends, budgets, feedback, and more.

    Any plans to update reporting capabilities for integrations or otherwise will be something we'll definitely update when timelines for delivery are planned in the roadmap section of Cvent Event Management Product News. I'll be sure to pass along this use case to the team overseeing discovery in this space.

    Thanks!



    ------------------------------
    Bella Marino
    Product Manager, Event Management
    Cvent
    ------------------------------

    Original Message


  • 8.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-13-2025 12:26
    No replies, thread closed.

    Access Portal - any enhancements on the roadmap?  We relied on Cvent users also being portal guests and would like to get that flexibility back.



    ------------------------------
    Hallie Loeb
    Program Manager, Events & Experiences
    CDW USA
    ------------------------------

    Original Message


  • 9.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-19-2025 12:47
    No replies, thread closed.

    Hi Hallie,

    Totally fair feedback about relying on that flexibility. Our teams are in the process of planning for Q2 and beyond, and once timelines are a bit more clear on things that are in active discovery, planned for development, or in active development, the roadmap for Access Portals will be updated. I'll ask that our Product Managers in this space take a look to ensure everything is up to date as far as what's coming! Follow along there for news of what will come next. 

    In the meantime, please be sure to provide this in the Ideas area of the community, as Product Managers we regularly review that space and see the ideas that people are "up voting" or engaging with to weigh into our discovery processes.

    Thanks!



    ------------------------------
    Bella Marino
    Product Manager, Event Management
    Cvent
    ------------------------------

    Original Message


  • 10.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-13-2025 14:41
    No replies, thread closed.

    Request from a Power User - when viewing budgets and setting custom view "My View" have the ability to control how many lines of data are displayed and save that as a setting.

    Currently, it is similar to the Access Portal display in that a user must manually switch the number of lines displayed by using a dropdown to expand the displayed content and repeating the action every time they navigate back to the summary view or my view.



    ------------------------------
    Hallie Loeb
    Program Manager, Events & Experiences
    CDW USA
    ------------------------------

    Original Message


  • 11.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-19-2025 12:44
    Edited by Riley Lopez 03-19-2025 12:47
    No replies, thread closed.

    Hi Hallie,

    Thank you for the feedback! 

    We'd love to connect with you about what kinds of things you are looking to see in your 'My View in general, and would encourage you to share specific examples. Please feel free to elaborate in the Ideas area of the Cvent Community where others with similar needs can engage as well. 



    ------------------------------
    Riley Lopez 
    Product Lead
    Cvent
    ------------------------------

    Original Message


  • 12.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-13-2025 15:04
    No replies, thread closed.

    Hello -

    Is there a plan to increase the limit of Custom fields on SMM tool.



    ------------------------------
    Jetender Vilku
    PM
    Cisco Systems Inc. DIYUnited States
    ------------------------------

    Original Message


  • 13.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-19-2025 12:32
    No replies, thread closed.

    Hi Jetender,

    We would love to hear more about what limit you would like to see or how many fields you would need as well as your use case. Whenever we hear this question, often times it's about more than just fields, so we turn the question back to you! Please feel free to elaborate in the Ideas area of the Cvent Community, or chat with your Account Team about passing your use case on to us on the product side for discovery purposes.

    Thanks!



    ------------------------------
    Bella Marino
    Product Manager, Event Management
    Cvent
    ------------------------------

    Original Message


  • 14.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-19-2025 13:48
    No replies, thread closed.

    The current limit is 150 custom fields and there is no exception to have it increased. For bigger organizations this limit is reached with in few years . I would suggest at least 300 to be the new limit with ability to increase if needed. Our account manager  is  aware of this use case.



    ------------------------------
    Jetender Vilku
    PM
    Cisco Systems Inc. DIYUnited States
    ------------------------------

    Original Message


  • 15.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-14-2025 05:37
    No replies, thread closed.

    Hi, I am looking forward to the updates. 

    What features or enhancements are on the roadmap for Onsite Solutions and Surveys & Reporting?



    ------------------------------
    Jason Yakencheck
    Cvent Admin
    ISACA Greater Washington, D.C. ChapterUnited States
    ------------------------------

    Original Message


  • 16.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-19-2025 12:09
    No replies, thread closed.

    Hi Jason, 

    We have a lot of exciting updates planned - be sure to check out Product News under Resources at the top of th epage to see what's coming!



    ------------------------------
    Aditya Thawardas
    Product Manager
    Cvent Staff Community Member
    United States
    ------------------------------

    Original Message


  • 17.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-14-2025 11:00
    No replies, thread closed.

    Hello!

    Major niche dream: Do you see any potential for a way to bulk upload speaker photos in the future as an admin? 

    A super small and specific question but it's been plaguing us for some time: When do you see Tags/Tracks/Labels being visible in the mobile app version of Attendee Hub? They show on the web version but not the mobile. (For example, on Cvent Connect agendas: Lunch/Meal, session category and focus labels.)



    ------------------------------
    Chris Townley [Designation]
    Marketing and Communications Associate
    National Council Of State Housing AgenciesUnited States
    [InformalName]
    ------------------------------

    Original Message


  • 18.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-19-2025 12:14
    No replies, thread closed.

    Hi Chris,

    Love the niche dream!

    More efficient speaker management is definitely a thing we are starting this year - focusing first on a few key areas: "I need to know if my speakers are registered for the event," and "How can we make speaker photo management much more enjoyable," "How can we make the upload process better," and "How can we make it easier to download speaker photos for use onsite," among others. While bulk upload of Speaker photos might be a ways away, it's not out of the question for the future. 

    For your second question, we currently show this information on the detail page in the app. We chose not to show those details on the session list due to the smaller screen size of the app. When working with limited real estate, we have to be more intentional with the session details shown. If browsing sessions by Categories is important to your attendee base, you could consider leveraging Session Guides to arrange your agenda. We are looking at options to allow you to control what shows on your session lists, but we don't have concrete timelines on that work at this time. If you're interested in learning more about this and participating in research, please consider joining our User Research Panel!


    KB Article: https://support.cvent.com/s/communityarticle/Configuring-Session-List-Filters-for-Attendee-Hub?is_article=true&lang=en_US&searchFor=Session%20Guides
    UR Panel: https://ux.cvent.com/h/s2/5tI5Pd37KqHIwG2Eo14Xvx

    Thanks!



    ------------------------------
    Bella Marino
    Product Manager, Event Management
    Cvent
    ------------------------------

    Original Message


  • 19.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-17-2025 06:45
    No replies, thread closed.

    Are there any plans to update the admin side of the hotel reservation system? To be able to view hotel confirmation numbers directly on a person's registration record or even on the Manage Hotel Requests page (without going into edit mode) would be so helpful.   In addition, the ability to note "no booking is needed" as a field to allow confirmation emails of this choice. 



    ------------------------------
    Jennifer Saltzman
    Director of Marketing
    Saltzman Associates
    ------------------------------

    Original Message


  • 20.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-19-2025 12:20
    No replies, thread closed.

    Jennifer,

    We do have plans to display the hotel confirmation number on the registrant's record, when we have a specific timeline for this we'll update the roadmap area of Cvent Event Management Product News. As far as the option to use "no hotel booking needed" to send emails, we will be adding travel filters to audience segments which you can use to filter the attendee list and send emails, so this should help! 

    Thanks!



    ------------------------------
    Bella Marino
    Product Manager, Event Management
    Cvent
    ------------------------------

    Original Message


  • 21.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-17-2025 12:36
    No replies, thread closed.

    Hello!

    I am still hoping improvements to planner alerts is something the team is working on. Do they have anything on the roadmap related to planners alerts?



    ------------------------------
    Katie Dreifus
    Registration Manager
    Dunaj Agency LLCUnited States
    ------------------------------

    Original Message


  • 22.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-19-2025 12:15
    Edited by Riley Lopez 03-19-2025 12:48
    No replies, thread closed.

    Hi Katie! What improvements are you hoping to see here? If you have any ideas about what could be improved as you're going through your daily tasks, the Product Ideas is always a great place to share too! https://community.cvent.com/participate/product-ideas



    ------------------------------
    Riley Lopez 
    Product Lead
    Cvent
    ------------------------------

    Original Message


  • 23.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-19-2025 12:43
    Edited by Amy Walsh 03-19-2025 12:44
    No replies, thread closed.

    There were a few questions during the QPU that we didn't have time to address. Here are the answers to 2 questions we've tracked down so far:

    For Speakers, can there be a way to update all at one time within Cvent, like the view of Sessions?  
    More efficient speaker management is definitely a thing. we are starting this year. Discovery and explorations in the way of which aspects of updating or editing a speaker need to be optimized the most - including speaker photos. While there aren't plans for a bulk edit mechanism, discovery into a solution for the ability to upload to modify is underway as well.

    Will the Invite a colleague feature from classic ever be available in flex (now known as Event)?
     We have two options in registration right now for this workflow:

    • "Register a friend" which is a widget that can be added to the confirmation page for when attendees complete their own and would like to initiate registration for another person.
    • Invitation Forwarding is also able to be utilized in the registration form to send invitations to others.

    We have community articles for both, and your account team should be able to help you make a call about strategically which option best aligns.


    ------------------------------
    Amy Walsh
    Senior Manager, Product Marketing
    Cvent
    ------------------------------

    Original Message


  • 24.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-19-2025 13:02
    No replies, thread closed.

    Some of the data tags like {[C-ORDER SUMMARY]} create tables too big for emails. Will any of the tables be able to be adjusted?



    ------------------------------
    James Rose | Senior Web Developer and Platform/Product Manager
    Digital Infrastructure
    Office of University Development | University of Michigan
    ------------------------------

    Original Message


  • 25.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-19-2025 13:56
    No replies, thread closed.

    The better option for displaying order information for attendees in emails is the Order Details widget. Often times it is better for us to create a widget that correlates to the look and feel, styling options, and hierarchy that attendees grow used to in the registration experience which we can better control, than it is data tag tables.

    We would love to hear more about your preference for the Order Summary data tag in the ideas area of the Community to better assist in active discovery in the emails space.

    Thanks!



    ------------------------------
    Bella Marino
    Product Manager, Event Management
    Cvent
    ------------------------------

    Original Message


  • 26.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-19-2025 13:04
    No replies, thread closed.

    Here's another point I wanted to reinforce as it was a question asked:

    There was also a question about our Free Training opportunities in your area.  You can always visit the Community > Events > Upcoming Events and see the Regional Training Workshops & Customer Success Group dates/locations. For our Regional Training Workshops you can use the 'UPSKILL100" code & attend these training for free.



    ------------------------------
    Amy Walsh
    Senior Manager, Customer Marketing
    Productive UtilizationUnited States
    ------------------------------

    Original Message


  • 27.  RE: Ask the Experts - Q1 Product News Live: Event & Exchange Product Updates

    Posted 03-19-2025 13:19
    Edited by Megan Clark 03-19-2025 13:20
    No replies, thread closed.

    Thank you all for participating in our Q1 Product News Live: Event & Exchange Product Updates Ask The Experts discussion thread. This discussion is now closed, but you are always welcome to ask questions in the Open Forum.

    A few noteworthy reminders:

    • Did you miss our live Q1 Product News Live: Event & Exchange Product Updates or need to re-watch? Catch the recording here.

    • Stay current on product release updates and roadmap information. Visit Product News to:
      • Subscribe to "Updates" to receive release emails.
      • Visit the "Roadmap" tab, where you can also subscribe to follow updates on specific topics in the development pipeline.

    • We hope you'll join us for the next Quarterly Product Update webinar and Ask The Experts session in May.

    • Additionally, don't miss out on Cvent CONNECT 2025 (in-person or virtually), and mark your calendar for the Event Marketing & Management Product Roadmap session on Tuesday, June 10, at 11:15 am ET. Register today!


    Thank you once again for your participation and engagement!

    ------------------------------
    Megan Clark
    Team Lead, Online Community Marketing
    Cvent
    ------------------------------

    Original Message


Related Content