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  • 1.  Audience segments

    Posted 06-12-2024 09:13

    The instructions say I can add an attendee to up to 20 segments.  When I try to add one to a second segment, the name is greyed out and I cannot select them for the second segment.  Any idea why?


    Helen Lenaerts
    Executive Support Coordinator
    Florida Coalition For ChildrenUnited States

  • 2.  RE: Audience segments
    Best Answer

    Posted 06-13-2024 11:04

    Hi Helen,

    The "assign to segment" button will be greyed out until you check off the checkbox next to the attendee's name and then the assign to segment button will turn blue and you will be able to add them successfully.

    Julia Plymack
    Senior Customer Success Manager