Cvent Beginners User Group

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  • 1.  CC'd myself on emails and didn't receive them

    Posted 05-08-2024 12:46

    I'm fairly new to Cvent. I have successfully sent out invitations to attendees and included myself as cc. For some reason, today when I sent out additional invites and included myself as the cc on the contact file, I didn't receive the email even though I can see on the reports that the email was sent. Why all of the sudden might I not be receiving cc'd emails?



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    Rebecca Selman
    Abbott LaboratoriesUnited States
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  • 2.  RE: CC'd myself on emails and didn't receive them

    Posted 05-13-2024 13:43

    Hi Rebecca,

    Thank you for your question!

    Without knowing which event you're working in, it's hard to investigate this issue. I went ahead and created a customer care case for you, case #29434996. This team will reach out to you directly to further assist.



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    Sydney Langer
    CSA
    Cvent
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