It looks like you didn't get the point of my reply.
Original Message:
Sent: 06-10-2024 10:29
From: Kim Scannell
Subject: Complete data tag list
It looks like you would like different text to appear in an email body based on the registrant's Admission Item.
You need to create multiple emails, one for each Admission Item, audience: accepted registrants, send 'when someone registers' or 'manually - either works, and in Email Designer, add the text.
On the email's info page, where you see Details, Advanced Settings, Preview tabs (not in email designer), click Advanced Settings.
Scroll down to Advanced Filters, and Select Field: Admission Item.
I hope that helps.
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Kim Scannell [Designation]
Librarian
The Center: Resources for Teaching and Learning
United States
Original Message:
Sent: 06-06-2024 13:20
From: Jackson Avera
Subject: Complete data tag list
"A complete list of every available data tag and their description does not exist"
Do you see how this is unacceptable customer service? How are we supposed to become SMEs over Cvent, when knowledge like this is gate kept from us?
The knowledge base articles are littered with such pointless instructions and tedious user workarounds to conditions that should already be PRE-BUILT into the system. Don't boast of the "over 400 data tags available" if you can't list them ALL.
For example from Inserting Logic Tags (cvent.com):
Saying the same thing to everyone? That's just illogical! Bring sense to your emails with logic tags, sections of content that can be made visible only to those who need to see them. ...It wouldn't be a logic tag without some logic. In the first section, determine if the registrant must meet all or any criteria. Then define the field, operator, and value. No "contains","exact match,", "starts with," "not like," etc. options for operators? Do you recognize the lack of options here are normally afforded in situations like this? You can filter by custom contact fields, how they registered, and how they're planning on reimbursing you.
Meanwhile, in the actual email designer...
-In practice, we're not given the option to even filter the logic by the most important and/or widely used fields, like Registration Types, Admission Items, etc. But here's the thing... You can shoehorn other fields into the templates produced by the arguably useless wizard, and with a little trial and error, luck, and intuition with coding practices, you can inject your own tags into the template given by the wizard. See my example below:
Why does the option not present itself in the wizard to use admission item as the conditional when the code below WORKS?
{%IF: EVALUATE(
{[C-MY ADMISSION ITEM]}) EQUAL_TO
"Your admission item name here"
%} insert text content here {%ENDIF%}
The functionality is there, its just not provided within the given wizards. When someone like me discovers this workaround, they come looking for the COMPLETE list of data tags, only to find the one article where you wrote, "the list doesn't exist." Someone wrote this code. The list is out there. Cvent users deserve a complete list of data tags, their use-cases, and a guide instructing users on the sytax defined for these tags.
Do your job to find an actual answer instead of shrugging your shoulders.
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Jackson Avera
Registration Account Executive
MCI USA Holding CoUnited States
Original Message:
Sent: 11-08-2023 14:08
From: Julia Plymack
Subject: Complete data tag list
Hi Jamie,
A complete list of every available data tag and their description does not exist, but if you click on the data tag icon within the email designer or site designer or any other areas of the system where data tags can be inserted, it will pull up all data tags that are available and you can hover over the "i" icon next to each one to see the description.
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Julia Plymack
Senior Client Success Manager
Cvent
Original Message:
Sent: 11-02-2023 13:03
From: Jamie Walker
Subject: Complete data tag list
Does a complete list of available data tags and their descriptions exist? I am familiar with the page below, but it states that it outlines the most popular tags.
https://support.cvent.com/s/communityarticle/Data-Tag-Cheat-Sheet
#Miscellaneous
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Jamie Walker
Cvent Internal - Sales DemoUnited States
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