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  • 1.  Creating two events simultaneously

    Posted 07-24-2024 10:10

    Hello, 

    I am hoping to create two events: One for September and the other for October. The event in September will close on August 23rd and we are hoping to open registration for the one in October on August 12.

    Our second event is similar, so I copied the previous event; however, when I did so I received a notification "All active Express events must be completed and closed by September 30th, 2024. If you have Express events beyond September 30th, 2024, contact us or your Customer Success rep to discuss rebuilding your event in Registration ASAP." 

    Seeking support with this matter. 

    Thanks,

    Shakeera


    #Events+
    #ManagingEvents

    ------------------------------
    Shakeera Baker
    Education Administrative Coord
    Hospital For Sick Children (Sickkids)Canada
    ------------------------------


  • 2.  RE: Creating two events simultaneously

    Posted 07-25-2024 15:43

    Hi Shakeera,

    I went ahead and brought this to the attention of your account's success resource. She will be reaching out to you to provide further guidance on what will need to be done for the October event.



    ------------------------------
    Best,
    Raana Moltaji
    Senior Customer Success Advisor
    Cvent
    ------------------------------



  • 3.  RE: Creating two events simultaneously

    Posted 07-25-2024 15:47

    Hello Raana,

     

    I spoke with a representative today and the matter was solved.

     

    Thanks,

    Shakeera

     

    Logo, company name  Description automatically generated                                             

    Shakeera Baker, B.A., BST

    (Pronouns: She/Her)

     

    Education Administrative Coordinator, Learning Institute, The Hospital for Sick Children: ECHO Epilepsy Across The Lifespan

    P: 416-813-7654 x414643

    E: shakeera.baker@sickkids.ca   

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