Cvent Beginners

Hello All

It's my first time working with CVent and I have a couple of questions about custom contact fields.

I would like to use the following logic in my registration process:

Are you a member?

         Yes

          No

If Yes:   Please enter your membership number 

As I understand the CVent logic, I must create a custom contact field for both EGA member and for Membership Number.  I should then link the question for Membership Number to the Yes Response through the Advanced Logic tab in the custom contact field part of the Admin operations.  That makes sense.

BUT.... I enter two custom contact fields and for one I see the Advanced Logic tab and for the other I don't.  Unfortunately, the one I can see the Advanced logic for is the First Question (are you a member) and I do not see the advanced logic for the second question (member number).  

What am I missing here?  There seems to be nowhere in the creation of the Membership # (open text entry) custom contact field to create a logical link back to the YES/NO membership questions.     

Thanks for the help!  I am a newbie.....

------------------------------
Maura Robinson
Assistant Registrar 2027
Embroiderer's Guild of AmericaUnited States
------------------------------

Hi Maura,

Thank you for reaching out, custom contact fields take a little getting used to!

While you cannot create advanced logic for open ended text custom contact fields, you should be able to accomplish your scenario within the registration process itself. You can add both custom contact fields as widgets to the registration process but then make the member number field a registrant-specific widget, and add the criteria that it only shows if someone has answered Yes to the custom contact field "Are you a member?". Please see the screenshot example. I hope this helps! 

------------------------------
Best,
Raana Willis
Senior Customer Success Advisor
Cvent
------------------------------