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  • 1.  Cvent On Arrival Kiosk Mode

    Posted 11-11-2024 11:58

    My company utilized Cvent OnArrival to check our attendees in. I wanted to know when utilizing Kiosk mode what are the proper steps and what exactly is the benefit of it on site? Is this apart of the Premium services of Cvent where you have to pay to utilize this feature?


    #OnArrival
    #ManagingOn-site

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    Simone Law
    Event Senior Associate
    PwC Management Services LPUnited States
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  • 2.  RE: Cvent On Arrival Kiosk Mode
    Best Answer

    Posted 11-12-2024 10:47

    Yes, Kiosk mode is only available with OnArrival Premium. You would need iPad devices for onsite check-in to leverage the kiosk mode (or use Cvent's event in a box), as it doesn't work on mobile devices. Our iPads are connected to a network of printers that print out name badges for our conference attendees seamlessly. They come to an iPad that has a customized welcome splash page (branding opportunity), start checking in by typing their name, and then a badge we've customized on the platform prints out. Of course, if badges are not needed, you don't have to add that aspect. You can also add additional questions to the onsite check-in process, ask for signatures, or have others easily self-register/pay onsite with kiosk mode. It just really streamlines our event onsite check-in process.



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    Ron Segundo
    Project Manager
    Orange County Department of Education (OCDE)United States
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  • 3.  RE: Cvent On Arrival Kiosk Mode

    Posted 11-12-2024 11:22

    Hi Simone - 

    If you are new to using Cvent OnArrival, it can be a little confusing on what is offered and included.  Here are a few Knowledge Base articles that may help clear up any confusion:

    https://support.cvent.com/s/communityarticle/About-OnArrival-Premium

    https://support.cvent.com/s/communityarticle/Setting-Up-Kiosk-Mode-in-OnArrival

    https://support.cvent.com/s/communityarticle/Printing-Badges-Onsite

    Hope this helps!



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    Rebecca Yousif
    Senior Administrator - Event Technology
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  • 4.  RE: Cvent On Arrival Kiosk Mode

    Posted 11-12-2024 11:53
    Thanks for the responses! We utilize Cvent OnArrival all the time for our events I just wanted to get more insight on Kiosk mode in particular 

    Simone Law

    Pronouns: She, Her, Hers
    PwC | Senior Events Associate
    Chicago | +1 (312) 515-1454

    simone.law@pwc.com
    PwC US Group LLP
    pwc.com