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I activated surveys just to test some features and now I am unable to deactivate it, because it says that some features are still in use. I tried to delete everything but in the assessment section there is still one item which is inactive. How do I delet it to deactive surveys for the event? 

Hi Felix,

If you're unable to deactivate Surveys because an inactive assessment item is still present, try the following steps:

1. Check the Assessments Section:
   • Go to Surveys & Polls > Assessments and look for any remaining assessment items.
   • Even if they are inactive, you may need to manually delete them.
2. Delete from Session-Level Surveys (If Applicable):
   • If the assessment is tied to a session, navigate to Agenda & Speakers > Sessions, open the session, and check for any attached assessments under the survey settings.
3. Ensure No Dependencies Exist:
   • Look through Surveys & Polls > Survey Settings to see if any dependencies (like completion rules) are still enabled.

Once all assessments are removed, you should be able to deactivate Surveys for the event.

Let me know if this helps or if you have any other questions!

Please contact me if you need any assistance on anything with your event in Cvent.

I activated surveys just to test some features and now I am unable to deactivate it, because it says that some features are still in use. I tried to delete everything but in the assessment section there is still one item which is inactive. How do I delet it to deactive surveys for the event?