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  • 1.  Email Communication

    Posted 06-05-2024 13:50

    I have a group administrator that does not want to provide individual emails for her attendees. She has given me fake email addresses. I know that these will be opted-out because they are invalid. She is the CC email for all of these attendees. Will she still receive the emails?


    Rita Abney
    Meetings Manager
    National Corn Growers AssociationUnited States

  • 2.  RE: Email Communication

    Posted 06-06-2024 09:29

    Following, as I had a similar experience and wasn't sure what happens to those emails.

    Karen Arends CMP
    Lead Events Management Specialist
    Wells Fargo & CompanyUnited States

  • 3.  RE: Email Communication

    Posted 06-17-2024 15:55
    Edited by Sydney Langer 06-17-2024 16:23

    Hi Rita,

    Thank you for your question!

    The administrator should still get the CC email as long as it's turned on in the Advanced Settings of the email itself.

    However, an important thing to note - bounces can (eventually) lead to blocks and mail going to spam. A primary recipient being opted out excludes the entire contact (including CCs) from a manual or scheduled send - they do not even show up in a search.

    Sydney Langer
    Senior Customer Success Advisor