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  • 1.  Error message

    Posted 23 days ago


    #Registration

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    Jennifer Randall
    Executive Assistant
    Champions Group HoldingUnited States
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  • 2.  RE: Error message
    Best Answer

    Posted 21 days ago

    Hi Jennifer,

    Hope you're doing well!

    The setting 'Accepted registrants can be added as guests and registrant's guests can register on their own' must be toggled on in your guest registration widget and this setting allows the guest to have the same email address as the primary registrant which will not allow them to log in to the event app or attendee website. 

    To remove the error: Go to the event> Website> Open site designer> Top left dropdown> Go to the page on which the guest registration widget is added> Click on the Widget >Toggle this setting off 'Accepted registrants can be added as guests and registrant's guests can register on their own'> Save> Publish.

    Hope this helps.

    Thanks,

    Shaifali Sharma



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    Shaifali Sharma
    noneaUnited States
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