Hi Olivia,
Hotels are stored at the account level. Anytime you make an edit or update to a hotel within an event, the hotel's details will change in Admin, and any event that the hotel has been associated to. When adding hotels or making changes to hotels in events, you should not simply edit the name of the hotel. Always make sure you're creating a new hotel by either creating one completely from scratch, or using a hotel from the Cvent Supplier Network.
You can see which hotels already exist in your account by going to Admin, click Events, then Hotels.
Why are my hotels changing across all of my events?
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Julia Plymack
Senior Customer Success Manager
Cvent
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Original Message:
Sent: 10-21-2024 22:47
From: Olivia Banks
Subject: Hotel Accomodations
When we copied a live event and edited our Hotel Information/Deleted out the copied hotel it removed the Hotel and/or made changes to the hotel from the site we copied from. The registration site that we copied from was affected and now registrants were registering for OUR hotel. Does anyone know why changes on one site affect another site?
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Olivia Banks
Meetings and Events Planner
Baxter Global Meeting PlanningUnited States
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