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  • 1.  How to Deactivate a Merchant account

    Posted 10-23-2024 09:05

    Hi all, 

    I am new to Cvent, I was given access to our Cvent account and upon reviewing seems like one of the merchant accounts that we have linked to our profile via integrations, we do not really used it anymore. I do not want to delete it completely from the profile I just want to know if there is a way to make it inactive 


    #Integrations

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    Manuela Pelaez
    CRM Specialist
    Yale Summer Session
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  • 2.  RE: How to Deactivate a Merchant account
    Best Answer

    Posted 10-25-2024 09:35

    Hi Manuela,

    I would recommend reaching out to our eCommerce team at 866-318-4357, Option 1, Option 1, Option 3 as they can help you make it inactive. 

    Thank you! 



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    Erica Wise
    CventUnited States
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