Open Forum

Morning

While the irony of a bot asking me to confirm that I am not a bot is not lost on me, I have seen a sudden increase in the number of registrations that I suspect are coming from bots - they are filling my sessions and then cancelling at the last minute. 

Is there a way to introduce some form of "human authentication" that I can use to try and mitigate this issue? 

The only other thing I can think of would be to introduce a mandatory, non-refundable booking fee, but I would prefer to not have to go down this route. 

Anyone else seeing this, or having issues with similar things? 

Any suggestions would be much appreciated. 

Thank you

D

#Events+
#Registration

------------------------------
Declan Randall
Lighting Director
Electronic Theatre Controls, Inc.United States
------------------------------

Hi Declan,

You're not alone-bot registrations have become a growing concern. To mitigate this issue, you can enable CAPTCHA on the registration form in Cvent by following these steps:

1. Navigate to Website & Registration > Registration Process.

2. Click Customize under the Personal Information fields.

3. In Build mode, drag and drop the Identity Confirmation widget onto the canvas.

4. Toggle the Enable reCAPTCHA option to blue to activate CAPTCHA protection.

Additionally, you can consider:

• Manually Approve Registrations – Enable registration approval so that each registrant is reviewed before being confirmed.

Let me know if you need help setting this up! Please contact me if you need any assistance on anything with your event in Cvent.

------------------------------
Amarnath Annamalai
Freelance Cvent Specialist
www.cvntexpert.com
info@cvntexpert.com
------------------------------

Original Message:
Sent: 03-05-2025 03:50
From: Declan Randall
Subject: "I am not a robot" widget

Morning

While the irony of a bot asking me to confirm that I am not a bot is not lost on me, I have seen a sudden increase in the number of registrations that I suspect are coming from bots - they are filling my sessions and then cancelling at the last minute. 

Is there a way to introduce some form of "human authentication" that I can use to try and mitigate this issue? 

The only other thing I can think of would be to introduce a mandatory, non-refundable booking fee, but I would prefer to not have to go down this route. 

Anyone else seeing this, or having issues with similar things? 

Any suggestions would be much appreciated. 

Thank you

D

#Events+
#Registration

------------------------------
Declan Randall
Lighting Director
Electronic Theatre Controls, Inc.United States
------------------------------

Hi Declan,

You're not alone-bot registrations have become a growing concern. To mitigate this issue, you can enable CAPTCHA on the registration form in Cvent by following these steps:

1. Navigate to Website & Registration > Registration Process.

2. Click Customize under the Personal Information fields.

3. In Build mode, drag and drop the Identity Confirmation widget onto the canvas.

4. Toggle the Enable reCAPTCHA option to blue to activate CAPTCHA protection.

Additionally, you can consider:

• Manually Approve Registrations – Enable registration approval so that each registrant is reviewed before being confirmed.

Let me know if you need help setting this up! Please contact me if you need any assistance on anything with your event in Cvent.

------------------------------
Amarnath Annamalai
Freelance Cvent Specialist
www.cvntexpert.com
info@cvntexpert.com

Original Message:
Sent: 03-05-2025 03:50
From: Declan Randall
Subject: "I am not a robot" widget

Morning

While the irony of a bot asking me to confirm that I am not a bot is not lost on me, I have seen a sudden increase in the number of registrations that I suspect are coming from bots - they are filling my sessions and then cancelling at the last minute. 

Is there a way to introduce some form of "human authentication" that I can use to try and mitigate this issue? 

The only other thing I can think of would be to introduce a mandatory, non-refundable booking fee, but I would prefer to not have to go down this route. 

Anyone else seeing this, or having issues with similar things? 

Any suggestions would be much appreciated. 

Thank you

D

#Events+
#Registration

------------------------------
Declan Randall
Lighting Director
Electronic Theatre Controls, Inc.United States
------------------------------