Cvent Beginners

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  • 1.  Location Pins and QR Codes

    Posted 05-16-2025 16:17

    My booths are assigned and have a location.  However, almost half of them do not show up in the location drop down when I'm trying to pin them in the floorplan.

    QR codes...I have the session access codes for the general conference, meals and all sessions, but I don't seem to have access to create a QR code.

    I typed this in a general community search for articles and got the following:

    Is there a QR code for the Event App?

    FAQ

    Attendee Hub

    You can download a QR code that will prompt attendees to download the Cvent Events app. To do so, click Attendee Hub from the left-hand navigation menu, then Manage website and app. From the left-hand navigation, click Sharing your event. In the "Event app download QR code" section, click Download

     

    When I go to "Sharing your event" there is no "Event app download QR code" section.

    Any help is greatly appreciated!

    -Sheree



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    Sheree Srader
    Senior Director
    GAPPAUnited States
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  • 2.  RE: Location Pins and QR Codes

    Posted 13 days ago

    Hi Sheree,

    When using session check in for the app, attendees can tap check in and enter the session code OR if you are using the live display feature, they can scan the QR code the is automatically included on the live display for the session (you do not need to create the QR codes for session check-in, they are automatically generated.) The only thing you need to do is make sure that the event app session check in is enabled at the session level and you have customized the session access code if you want it to be something easier/more recognizable than the auto-generated code. If you go into Attendee Hub > Website and App > Manage website and app > Designer > Live Display and copy the live display link, you will be able to enter in your session access code and view the live display for that session to see how it looks and displays the check in code and QR code for attendees. Configuring Session Check-In for Your Event App walks through how this works further & Using Live Display will walk through how to configure/use Live Display onsite should you choose. 



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    Julia Plymack
    Senior Customer Success Manager
    Cvent
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