Open Forum

 View Only
  • 1.  Matching Braintree and Cvent transactions

    Posted 06-06-2024 14:43

    Hi – 

    All of our Cvent transactions get processed through Braintree, a PayPal company that protects against fraud. 

    We must reconcile Cvent registrations with Braintree transactions. This would be easy if there were a shared data field (e.g. transaction ID, order ID) between the two systems. But I cannot find one. 

    Does anyone else have this problem? And if so, have you solved it? 


    #Reporting

    ------------------------------
    Matt Savas
    Director
    Lean Enterprise InstituteUnited States
    ------------------------------


  • 2.  RE: Matching Braintree and Cvent transactions

    Posted 30 days ago
    Edited by Daniel Marotta 21 days ago

    Hi Matt,

    Hope you are well!

    I got this checked and this is something that our ECommerce Team might be able to assist you with. You can create a case for this.

    I hope this helps.



    ------------------------------
    Raashi Semwal Khati
    Senior Quality Analyst
    Cvent
    ------------------------------