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New System

  • 1.  New System

    Posted 07-19-2024 10:41

    Morning,

    Has anyone filled out the form for the Payment switch to Stripe?  How are public corporations completing the form?  Form requires someone's SS # for fraud prevention purposes.

    The purpose of the collection is to verify the identity of the party submitting the information on behalf of the corporation and doing so does not run their personal credit, nor does it create a personal obligation of any kind. Rather, this information is required as part of Stripe's mandatory identity verification requirement: Stripe needs to collect, verify, and maintain information on the individuals associated with every US Stripe account, as required by their regulators and financial partners. This is intended to promote transparency and prevent individuals from using complex company structures to hide terrorist financing, money laundering, tax evasion, and other financial crimes. Cvent does not have any discretion to waive this requirement, not even for ourselves, publicly traded companies, or even government agencies.

    Thanks for your input.


    #CventPayments

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    Donna Powell
    Distribution Strategies Project Leader
    Selective Insurance of AmericaUnited States
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  • 2.  RE: New System

    Posted 07-25-2024 16:11

    Hi Donna,

    Thank you for your quesiton! Yes, the SSN is a required field when signing up for a Stripe account. The person who enters this can be the CFO, CEO, Director, VP, or someone from the Treasury who represents the company. 

    Thank you! 



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    Erica Kennedy
    Principal Client Success Manager
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  • 3.  RE: New System

    Posted 07-31-2024 09:21

    Yes! We're working through this process. No one wants to enter their personal SSN. I don't understand why our company Tax ID isn't enough? 



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    Kim Abbott [Designation]
    North Carolina Electric Membership Corporation
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  • 4.  RE: New System

    Posted 07-31-2024 10:27

    Kim,

    Agree, in my initial discussion with our Treasury dept, this is a problem.  May have to do an entire IT review of this new process. I think the other options may have the same issue - Payflow Pro, Authorize.net, etc. (from eCommerce dept).



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    Donna Powell
    Distribution Strategies Project Leader
    Selective Insurance of AmericaUnited States
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  • 5.  RE: New System

    Posted 09-09-2024 09:14

    Morning Kim,

    Checking to see if you finalized anything yet.  I'm still working through multiple departments to complete this, even with the exemption info that eCommerce sent.

    Donna



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    Donna Powell
    Distribution Strategies Project Leader
    Selective Insurance of AmericaUnited States
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  • 6.  RE: New System

    Posted 26 days ago

    Donna,

    Did you ever resolve this? No one at my company feels comfortable entering their SSN.



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    Jason Saunders
    Application Designer
    Gulfstream Aerospace CorporationUnited States
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  • 7.  RE: New System

    Posted 25 days ago

    Jason,

    Yes, we had an exception letter that had to be signed off by an officer, without SS# provided.  We just had to provide business name/address/website/tax ID.

    Officer signs off on authorizing me to manage the Stripe Account.  Then Stripe had to process and approve.  Then there were a couple of steps within Cvent to add the bank account # and internal steps for Treasury sign-off.  

    Prior to that I had to have an IT and Risk Management review of the whole process. It took way longer than I expected it would.

    Donna



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    Donna Powell
    Member
    Selective Insurance of AmericaUnited States
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  • 8.  RE: New System

    Posted 25 days ago

    Donna,

    Thanks for the reply.  Did you have to work with Stripe directly for the exception? Cvent support told us we could only get an exception if we were publicly traded.



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    Jason Saunders
    Application Designer
    Gulfstream Aerospace CorporationUnited States
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  • 9.  RE: New System

    Posted 25 days ago

    No, I worked with eCommerce for the whole process.  We are publicly traded.

    Donna



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    Donna Powell
    Member
    Selective Insurance of AmericaUnited States
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  • 10.  RE: New System

    Posted 19 hours ago

    Hi Donna,

    This is also a concern for us. We are a non-profit organization, and many of our subsidiaries will need to create merchant accounts. Does Cvent provide you with an exception letter template? 



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    Matthew Cordaro
    Sr. Project Manager
    The Institute of Internal Auditors, Inc.United States
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  • 11.  RE: New System

    Posted 15 hours ago

    Yes, the eCommerce person gave me a template from Stripe.

     

     

     

    Donna M. Powell

    Selective Insurance Company of America

    973-948-1671

    800-777-9656, ext. 1671

    Donna.powell@selective.com

    www.selective.com