Open Forum

 View Only
  • 1.  Payment Widget on All Registration Paths

    Posted 10-31-2024 13:40

    Hello - hoping someone has some insight for me. 

    My client has asked us to implement payments for an upcoming conference for our vendor attendees only. However, when I went to publish the site with the payment widget on the Vendor registration path's registration summary page, I got a hard error telling me that the payment widget needed to be on each path's registration summary page. 

    I do NOT want our two other registration paths to see the payment widget, see the vendor registration fee, or have to enter in any credit card information. I have ensured that only our vendor registration path was selected when I set up the pricing so is this just something that appears on these other reg paths when I'm conducting my testing and once it goes live the other registration paths won't see the payment widget? 

    I'm so confused and cannot figure out why this would be a thing but if anyone has any guidance or reassurance, I'd be super grateful! 


    #CventPayments

    ------------------------------
    Victoria Converse
    Program Manager
    Subaru of AmericaUnited States
    ------------------------------


  • 2.  RE: Payment Widget on All Registration Paths

    Posted 11-03-2024 15:55

    Hi Victoria, 

    If there is no fee then you should add the registration summary widget on a page as that is the fall back of registrations with no payment for the system to complete the logic.

    Still have a doubt - let me know at akapoor@attendeegain.com

    Abhishek Kapoor
    Cvent Expert



    ------------------------------
    Abhisek Kapoor
    Cvent Manager
    The Martech WeeklyUnited Kingdom
    ------------------------------