Cvent Beginners User Group

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  • 1.  ProfED Virtual Event

    Posted 03-19-2024 08:46

    Hello, How can I fix these Issues?

    Fayrouz Elwishy
    Johnson & Johnson Services, Inc. (DePuy Synthes Companies)United States

  • 2.  RE: ProfED Virtual Event

    Posted 03-20-2024 07:30

    Wow, that's a new one I've never seen! I'm not sure how you make a site change in the first place if you don't have the permissions? :D

    Since it's not very informative about what permissions you are missing, you might start with your company's Cvent account administrator to check your profile settings. If that doesn't work, you may have to contact Cvent support to see what exactly is causing the error message.

    Tori Martinez, Cvent Certified
    Event Technology Specialist
    Direct Travel
    United States

  • 3.  RE: ProfED Virtual Event
    Best Answer

    Posted 03-21-2024 06:34

    I find this happens when I have multiple tabs open and have been logged out of the platform, in one of those windows. It may be that you were logged out due to inactivity in your other open 'Site Designer' tab and when you came to Publish in the active tab it doesn't see you as logged into the platform and therefore do not have the 'appropriate permissions'.

    It is one of my biggest issues at the moment 😬

    Andy Forshaw
    Event Technology Lead
    Reed and MackayUnited Kingdom