Hi Karan,
The first place I would check is under Registration>Registration Settings to see what registration deadline is set or if a capacity has been reached.
The other thing I would check (and this one has gotten me before!) is under Optional Items - there is a field in Advanced Settings that closes the event if the item reaches capacity.
If you reach capacity limits on all your registration types and/or admission items, that could also cause people to be unable to register, but these two would be the first things I check!
Hope that helps!
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Tori Martinez, Cvent Certified
Event Technology Specialist
Direct Travel
United States
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Original Message:
Sent: 04-17-2024 14:19
From: Karan Chopra
Subject: REGISTRATION
How can a planner check in his event why the event got closed for registration?
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Karan Chopra
SalesforceGenericAccountUnited States
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