Cvent Beginners

Hello,
for my event in the future we will use both event app and attendee hub and I wanted to know if in the registration form is it necessary to ask for the phone number? If yes should it be made as a required field? Should it also be specified how the phone number should be written?

Hi Giovanna,

For your event, since you'll be using both the Event App and Attendee Hub, collecting phone numbers can be useful, but it's not strictly required for registration. Here are a few considerations:

• Is it necessary?
  Phone numbers are not mandatory for Attendee Hub or the Event App, but they can be helpful for sending event-related SMS notifications or assisting attendees with login issues if multi-factor authentication (MFA) is enabled.

• Should it be a required field?
  If you plan to use SMS notifications or need a way to contact attendees directly, it's best to make it a required field. Otherwise, you can keep it optional.

• Formatting the phone number
  To ensure consistency, you can add instructions in the field description (e.g., "Enter your phone number in international format: +1 123-456-7890"). You can also enable Cvent's phone number validation to prevent formatting issues.

Let me know if you need help setting this up!

Please contact me if you need any assistance on anything with your event in Cvent.

Hello,
for my event in the future we will use both event app and attendee hub and I wanted to know if in the registration form is it necessary to ask for the phone number? If yes should it be made as a required field? Should it also be specified how the phone number should be written?

Hi,

Thank you very much for your reply. Please could you explain how to enable Cvent's phone number validation to prevent formatting issues?

------------------------------
Giovanna D'urso
Manager, Marketing & Communications
Eversana Lifescience LLC.United States

Original Message:
Sent: 02-11-2025 10:48
From: Amarnath Annamalai
Subject: Request phone number in the registration form

Hi Giovanna,

For your event, since you'll be using both the Event App and Attendee Hub, collecting phone numbers can be useful, but it's not strictly required for registration. Here are a few considerations:

• Is it necessary?
  Phone numbers are not mandatory for Attendee Hub or the Event App, but they can be helpful for sending event-related SMS notifications or assisting attendees with login issues if multi-factor authentication (MFA) is enabled.

• Should it be a required field?
  If you plan to use SMS notifications or need a way to contact attendees directly, it's best to make it a required field. Otherwise, you can keep it optional.

• Formatting the phone number
  To ensure consistency, you can add instructions in the field description (e.g., "Enter your phone number in international format: +1 123-456-7890"). You can also enable Cvent's phone number validation to prevent formatting issues.

Let me know if you need help setting this up!

Please contact me if you need any assistance on anything with your event in Cvent.

------------------------------
Amarnath Annamalai
Independent Cvent Consultant
www.cvntexpert.com
info@cvntexpert.com

Original Message:
Sent: 02-11-2025 08:47
From: Giovanna D'urso
Subject: Request phone number in the registration form

Hello,
for my event in the future we will use both event app and attendee hub and I wanted to know if in the registration form is it necessary to ask for the phone number? If yes should it be made as a required field? Should it also be specified how the phone number should be written?

------------------------------
Giovanna D'urso
Manager, Marketing & Communications
Eversana Lifescience LLC.United States
------------------------------

Hello,
for my event in the future we will use both event app and attendee hub and I wanted to know if in the registration form is it necessary to ask for the phone number? If yes should it be made as a required field? Should it also be specified how the phone number should be written?

MY PHONE IS +1 4237747112 BOBBY PATEL

Hello,
for my event in the future we will use both event app and attendee hub and I wanted to know if in the registration form is it necessary to ask for the phone number? If yes should it be made as a required field? Should it also be specified how the phone number should be written?