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  • 1.  Reserved Rooms in Room Block

    Posted 5 days ago
    On on event's room block via the travel module I can see Available Rooms, Rooms Requested and then Rooms Reserved.  The Rooms Reserved line in the room block on the event I'm working on does not make any sense in terms of the figures.  for example it says the following:

    Available Rooms 1000
    Rooms Requested 124
    Rooms Reserved 300

    We cannot work out where the figure of 300 is pulling from?

    Can anyone shed any light on this for me?
    #Flex-Creating/ManagingEvents
    #ManagingRoomBlocks

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    Helen Brown
    Touch Associates LimitedUnited Kingdom
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  • 2.  RE: Reserved Rooms in Room Block

    Posted 4 days ago
    Hi Helen,
    This means that you have rooms dedicated to certain registration types. To check this, go to:

    • Hotel Accommodations
    • Click on the name of your hotel
    • Click on "Room Block" at the top
    • Then click on "Manage Room Block" in the top right
    • On this page you will probably see that you have a set of rooms (or multiple sets) dedicated under the "Room Sub-Blocks" category. This is where that is pulling from.


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    Jill Campbell
    Cvent Specialist
    Chubb INA Holdings IncUnited States
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  • 3.  RE: Reserved Rooms in Room Block

    Posted 4 days ago
    Hi Jill

    Thanks so much - that makes sense now.

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    Helen Brown
    Touch Associates LimitedUnited Kingdom
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  • 4.  RE: Reserved Rooms in Room Block

    Posted 4 days ago
    Happy to help.

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    Jill Campbell
    Cvent Specialist
    Chubb INA Holdings IncUnited States
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