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  • 1.  Session Emails - Why can't we filter by registrant types, admission items or registration path

    Posted 12-10-2025 09:35

    I have several different types of registrant types that will attend a similar session or sessions. We like to send letters to those audiences based upon their registrant types that selected the session because some information is meant for one but not the other but overall, the main message is the same. An example of that is we have a client audience and our corporate associates that attend the same session. We want to send them a session email explaining everything thing they need to know before arriving to the event. But there is some language that would only pertain to the associates.

    It would be nice to filter who the audience is that receives this particular session email. I'm hoping Cvent might consider offering this type of value to the registration emailing system. It would be nice to have all emails come through Cvent and have accurate email reporting instead of sourcing it out.


    #Registration
    #ManagingEvents

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    Tara Eldred
    Senior Coordinator
    The Cincinnati Insurance Company, United States
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  • 2.  RE: Session Emails - Why can't we filter by registrant types, admission items or registration path

    Posted 12-11-2025 06:23

    Hi, Whilst not ideal, if you do a manual send on advanced search you can use the advanced filters to filter on Registration type.



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    Stuart Harley [Designation]
    Digital Marketing Platforms Specialist
    Schroder Investment Management Limited
    United Kingdom
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  • 3.  RE: Session Emails - Why can't we filter by registrant types, admission items or registration path

    Posted 12-11-2025 08:24

    You could try and use Logic Tags in your emails: https://support.cvent.com/s/communityarticle/Inserting-Logic-Tags?is_article=true&lang=en_US&searchFor=content%20block%20emails%20

    As long as the filtering gives you the option based on your needs .



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    Hayley Contegiacomo
    Chief Innovation Officer
    Huddle Agency
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