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  • 1.  Splash <> Slack integration not working

    Posted 09-10-2026 17:39

    Our slack integration with Splash hasn't been working for about 24 hours. Support told us to add a username, and add # to the event channel (something I have never done in 3 years), but that didn't fix it. Is anyone else experiencing this? I'm wondering if it's an overarching integration issue instead of something specific to us.


    #Splash

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    Kerrie Bond-MacInnes
    Director, Events
    Maven ClinicUnited States
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  • 2.  RE: Splash <> Slack integration not working

    Posted 09-15-2026 17:11

    Hi Kerrie, 

    We have not seen any other reported instances of this issue, so it does look like this is specific to your organization's Slack integration setup.  If you are still experiencing issues I would recommend reaching out to splash.support@cvent.com so that our team can continue to assist with this!

    Best, 



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    Lauren Nickles
    Lead Customer Success Advisor
    Cvent
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