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  • 1.  Voucher codes

    Posted 13 days ago
    Hello,

    I setup a few voucher codes to test;  capacity set at 1; one is used, now I can't delete it; how do I delete one to get it back to re-use in testing mode?
    #Flex-Creating/ManagingEvents

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    Lisa Flynn
    IT Systems Analyst
    LBM AdvantageUnited States
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  • 2.  RE: Voucher codes

    Posted 12 days ago
    Lisa,

    Here are instructions for how to remove a discount code that's already been used: https://support.cvent.com/s/communityarticle/Removing-Discounts?searchFor=discount%20codes&lang=en_US 

    Alternatively, could you just increase the capacity of the existing code or re-create/copy it?

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    Krysten Bennett
    Communications & Technology Director
    Ohio Veterinary Medical AssociationUnited States
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  • 3.  RE: Voucher codes

    Posted 12 days ago
    Thanks but I want to remove a voucher code, not a discount code. I guess I could increase it for testing, but I wanted to remove them all.  Thanks for responding!

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    Lisa Flynn
    IT Systems Analyst
    LBM AdvantageUnited States
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  • 4.  RE: Voucher codes

    User Group Member
    Posted 11 days ago
    I don't know you are still in test mode, but once you launch the site and clear that data it may reset. I'm not sure on this, but thought I would share.

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    Beth Vriesen
    Events Registration Admin
    Associated Bank Corporation
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  • 5.  RE: Voucher codes

    User Group Member
    Posted 6 days ago
    Since you have it assigned you can't delete. you'd need to remove it or remove the registration of the person who claimed it. Alternatively when you launch your event, the data should reset!

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    Rachel
    NJ
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