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  • 1.  Waitlist Notifications

    Posted 04-30-2025 14:36
    Edited by Ileah Vazquez 04-30-2025 14:36

    Our event registration is currently at capacity and closed, with a waitlist of over 50 people. I'm planning to open up the capacity to allow 50 additional attendees.

    How many people will the automatic email system notify at one time when spots become available?


    #Registration
    #ManagingEvents

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    Ileah Vazquez
    Membership Manager
    Trust & Safety Professional AssociationUnited States
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  • 2.  RE: Waitlist Notifications

    Posted 05-04-2025 02:33

    Hi Ileah,

    When you increase capacity for your event in Cvent and have waitlist notifications enabled, the system typically notifies all waitlisted individuals at once - not in batches. This means if you open 50 additional spots, all 50+ people on the waitlist will receive the notification email at the same time, and registration will be granted on a first-come, first-served basis.

    If you want more control, you might consider manually inviting waitlisted individuals in smaller groups using custom emails and unique registration paths or codes.

    Please contact me if you need any assistance on anything with your event in Cvent.



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    Amarnath Annamalai
    Freelance Cvent Specialist
    www.cvntexpert.com
    info@cvntexpert.com
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  • 3.  RE: Waitlist Notifications

    Posted 05-05-2025 09:03

    Amarnath, is that really true?  The waitlist notification email has settings that allow you to choose how long the system waits to notify the second person if the first person doesn't fill the vacant spot, as well as allowing you to choose how to prioritize waitlisted invitees.  If the system really blasts out the email to everyone on the waitlist, those setttings would be moot.  Something's not right there.



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    Jess Olcott
    Training Program Coordinator
    ETC, Inc.
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  • 4.  RE: Waitlist Notifications

    Posted 05-11-2025 07:11
    Edited by Amarnath Annamalai 05-11-2025 07:13

    Yes, you're correct! I am sorry. I did not understand the question.