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I want to reset the password that users use to acess the reporting portal.  How can I do this?

Hi Bob,

A user is able to click the Reset Password button when accessing the Portal login page if they need to reset it themselves.

If you are looking to set it on behalf of the user, you can navigate to Admin > Users > Select Portal User > Change Password > Update password and Save.

Best,
Danni  

I am not able to find the Select Portal User > Change Password  button.  

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Joe Hartman
Operations Manager
ABBUnited States
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Original Message:
Sent: 05-08-2018 16:45
From: Cvent
Subject: Reset Reporting Portal Password

Hi Bob,

A user is able to click the Reset Password button when accessing the Portal login page if they need to reset it themselves.

If you are looking to set it on behalf of the user, you can navigate to Admin > Users > Select Portal User > Change Password > Update password and Save.

Best,
Danni