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  • 1.  Tracking registration changes?

    Posted 03-28-2017 10:38
    I use cvent to produce rooming lists and transfer manifests for our events, however we get frequest changes to registrations. Is there a way we can track changes to show what in a registration what was changed (c-in, c-out, guest, etc.), when it was changed, and who modified it (attendee vs. admin)?


  • 2.  RE: Tracking registration changes?

    Posted 03-29-2017 16:06
    Hi Fagel,

    You can see this on an individual basis if you go to Invitee Management > Manage > Invitees & Registrants > Click on someone's name > Click on the View History link within their invitee record.

    To see changes in bulk, you can create a custom report with the report type of "Invitee Change History."

    For travel changes, you can run the standard reports of "Hotel Request Changes," "Hotel Request History," "Air Request History," and "Air Actuals Changes."

    Best,
    Julia


  • 3.  RE: Tracking registration changes?

    Posted 03-30-2017 09:01
    Thanks! Are you able to customize these reports? I don't want to necessarilly see the addition and the change on separate rows. I'd love to see it reported by person instead of status.


  • 4.  RE: Tracking registration changes?

    Posted 03-30-2017 12:47
    Hi Fagel,

    You cannot customize standard reports; however, you can create your own custom report with the fields you need, sorted by specific criteria, and have column headers in whatever order you prefer.

    Best,
    Julia