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  • 1.  Registrant Alerts

    Posted 08-22-2019 17:18
    Hi- 

    My question is about onArrival and when an attendee check's in. Once an attendee checks in, is there a message that can populate on the OnArrival screen to a specific person?  

    Thanks!

    Melissa
    #ManagingOn-site

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    Melissa Kueker

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  • 2.  RE: Registrant Alerts

    User Group Member
    Posted 08-27-2019 12:32
    We've played around with this but don't believe so.

    One thing we do is set up codes. So we set up a data field to identify people by certain things at our event (if they marked having a dietary concern or signed up for something in particular, speaker, etc). We print a little 1-2 letter code on a corner of their badge so when it prints our staff can identify we may need to talk to them for further details or follow up with them. Then we just make learning those codes part of our on-site registration kit packet so our employees know what to look for.

    Not sure if that scenario would help you for what you're looking to populate, but it's one way we manage.

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    Rachel Sigley
    Branding
    Tata America International Corporation
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  • 3.  RE: Registrant Alerts

    Posted 08-27-2019 12:36
    Hi! 

    Thanks for the information, a marking on the name badge was the only other idea we could think of.

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    Melissa Kueker
    Senior Event Planner
    Federal Reserve System
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  • 4.  RE: Registrant Alerts

    Community MVP
    Posted 08-27-2019 13:25
    Edited by Katie McIntyre 08-27-2019 13:25
    Hi Melissa,

    Do you want this to be attendee facing, or is it for your onsite staff? If it's the latter, you can use the steps here: https://support.cvent.com/apex/CommunityArticle?id=000067540

    If you want to show the message to the attendee instead, you can do something similar, you'll just need to tweak where the message is displayed.

    Thanks!

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    Katie McIntyre
    Manager, Technical Production
    Opus Agency
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  • 5.  RE: Registrant Alerts

    Posted 08-27-2019 15:36
    Check out this article: https://support.cvent.com/apex/CommunityArticle?id=000067540&Lang=en_US&searchTerm=alert%20upon%20checkin%20in%20OnArrival!.

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    Melissa Thuston
    Sr. Corporate Meeting and Event Planner
    Halliburton Energy Services, Inc.
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  • 6.  RE: Registrant Alerts

    User Group Member
    Posted 08-27-2019 17:21
    We love OnArrival...it has been a game changer for my small shop, try this link:
    https://support.cvent.com/apex/CommunityArticle?id=000067540

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    Jacqueline C. Ward, CMP
    Director, Continuing Legal Education & Special Events, UNC-Chapel Hill
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  • 7.  RE: Registrant Alerts

    Posted 08-28-2019 12:25
    I think you can have push notifications if they are opted into. But not sure how specific you can get in targeting them.

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    Kim Schechter
    Program and Administrative Manager
    Executive Director Inc.
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