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  • 1.  Volume Discounts to Group Registrations in Flex

    Posted 03-24-2021 13:36
    Is it possible to have Volume Discounts automatically apply to Group Registrations within Flex? I have a Volume Discount setup but it is not reflecting the discount on the Payment page to the group members.
    #Flex-Creating/ManagingEvents

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    Alyssa Lewis
    Event Strategist
    eMoney Advisor
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  • 2.  RE: Volume Discounts to Group Registrations in Flex

    This message was posted by a user wishing to remain anonymous
    Posted 03-29-2021 16:52
    This post was removed


  • 3.  RE: Volume Discounts to Group Registrations in Flex

    Cvent Staff
    Posted 03-29-2021 17:00
    Hi Alyssa,

    Yes, Volume discounts reward invitees for buying in bulk and will start applying once a threshold and certain criteria is met. A threshold is applied to an admission item, session, or optional item and once it's exceeded, they can get a reduced rate.

    It may be that your volume discount setup needs to be tweaked a little bit to actually yield the results that you are looking for. I would recommend giving our 24/7 Customer Care team a call and they can take a look at your current setup and make recommendations for the best adjustments to make so that the proper discount is applying to the applicable group members moving forward. Cvent Support Hours and Toll-Free Numbers

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    Julia Plymack
    Lead Client Success Advisor
    Cvent
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