Hi Alyssa,
Yes,
Volume discounts reward invitees for buying in bulk and will start applying once a threshold and certain criteria is met. A threshold is applied to an admission item, session, or optional item and once it's exceeded, they can get a reduced rate.
It may be that your volume discount setup needs to be tweaked a little bit to actually yield the results that you are looking for. I would recommend giving our 24/7 Customer Care team a call and they can take a look at your current setup and make recommendations for the best adjustments to make so that the proper discount is applying to the applicable group members moving forward. Cvent Support Hours and Toll-Free Numbers------------------------------
Julia Plymack
Lead Client Success Advisor
Cvent
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Original Message:
Sent: 03-24-2021 13:30
From: Alyssa Lewis
Subject: Volume Discounts to Group Registrations in Flex
Is it possible to have Volume Discounts automatically apply to Group Registrations within Flex? I have a Volume Discount setup but it is not reflecting the discount on the Payment page to the group members.
#Flex-Creating/ManagingEvents
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Alyssa Lewis
Event Strategist
eMoney Advisor
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