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  • 1.  Cross Event Reports

    Posted 09-07-2021 13:59
    Is anyone else having problems with Custom Cross Event Reports?  More and more the reports are taking a long time to run and now we are getting the message,  "Oops!  Something went wrong while loading this report."
    Just wondering if this is something that others are experiencing.
    #ReportingandInsights

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    Renee Palardy
    Event Data Analyst Manager
    Johnson & Johnson Services, Inc. (DePuy Synthes Companies)
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  • 2.  RE: Cross Event Reports

    Posted 09-07-2021 14:19

    Hi Renee,

    I hope you are doing well! There was a reported incident regarding the Reporting system today, however it was fully resolved a few hours ago. You can always track the Cvent system's status via status.cvent.com. If you are still noticing any issues, please give our Customer Support team a call so they can troubleshoot further or escalate on your behalf.

    Please let me know any questions.

    Best,

    Danni 



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    Danni Czark
    Senior Associate, Online Community Marketing
    Cvent
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  • 3.  RE: Cross Event Reports

    Posted 09-07-2021 14:28
    Thank you, Danielle.  Appreciate the response.  Today is the worst but we have been seeing this for quite some time.  I will likely reach out to the number you provided.

    Renee

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    Renee Palardy
    Event Data Analyst Manager
    Johnson & Johnson Services, Inc. (DePuy Synthes Companies)
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