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Tip of the Week #23: Your Go-to Knowledge Base Articles

  • 1.  Tip of the Week #23: Your Go-to Knowledge Base Articles

    Cvent Staff
    Posted 09-10-2020 11:42

    Hello, all! For this edition of Tip of the Week, we wanted to cover our current top suggestions of Knowledge Base articles that you should be checking out and bookmarking in your day-to-day Cvent use to keep up your success. Our content team consistently releases new articles and updates when enhancements are rolled out, and we want you to stay in the know. Keep reading to learn more! 

    By the way, you may have noticed this weekly tip was posted on Thursday rather than Wednesday. Moving forward, Tip of the Week will continue to be posted on Thursdays to accommodate another exciting series coming to the Open Forum soon!  

    Virtual Attendee Hub: 

    Event Management - Flex: 

    CrowdCompass Mobile App: 

    Venue Sourcing (for Planners): 

    Venue Sourcing (for Hoteliers): 

    The Knowledge Base is home to thousands of articles and guides, so be sure to use it as a resource when working in the Cvent platform. If you have feedback or suggestions for articles, feel free to share those with your Account Team!  

    Which article is your go-to if it isn't listed above? Is there one article that helped you learn a feature or product best that you think other users should review? Share below to let us know. #CventTip 


    #BiddingonGroupBusiness
    #EventApp-Building/managing
    #Flex-Creating/ManagingEvents
    #ManagingVirtualEvents
    #SourcingaVenue

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    Danni Czark
    Senior Associate, Online Community Marketing
    Cvent
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  • 2.  RE: Tip of the Week #23: Your Go-to Knowledge Base Articles

    Posted 09-15-2020 12:50
    This is an awesome list! Thank you for compiling it all together. A number of people in my team are about to get back into Cvent after  a few months off and this post will be the perfect way for them to get a refresher - And hopefully keep them from harassing me with a million questions ;) 

    Thanks!

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    Sharna Pascolo
    Program Director
    Texas Society of Architects
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  • 3.  RE: Tip of the Week #23: Your Go-to Knowledge Base Articles

    Posted 09-15-2020 13:48
    My go-to is Since i mainly deal with the app and it's integrations. It is very helpful

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    Coy Rushton
    Primary Residential Mortgage
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  • 4.  RE: Tip of the Week #23: Your Go-to Knowledge Base Articles

    Posted 09-16-2020 08:17
    Big fan of the Crowd Compass guides.

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    Edward House
    App and Tech Supprt
    Virginia Association for Supervision and Curriculum Development
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  • 5.  RE: Tip of the Week #23: Your Go-to Knowledge Base Articles

    Posted 09-16-2020 09:31
    This is great information for a refresher!  After having been home for months now and finally starting to get back into the swing of things and developing programs, sharing this reminds me of where I can find valuable information!

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    Deedee Southerlin
    Program Manager
    Georgia Southern University Division of Continuing Education
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  • 6.  RE: Tip of the Week #23: Your Go-to Knowledge Base Articles

    Posted 09-16-2020 14:11
    Hi Danni,
    This is great information - thanks so much for sharing! I think that the Graphics cheat sheet for Flex events is EXTREMELY useful!!! I highly recommend that everyone bookmark it!!!

    I highly recommend the data tags article: https://support.cvent.com/apex/CommunityArticle?id=000002648&Lang=en_US&searchTerm=flex

    and custom contact fields: https://support.cvent.com/apex/CommunityArticle?id=000002703

    ------------------------------
    Lori Wildman
    Senior Marketing Manager
    DuCharme, McMillen & Associates, Inc.
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  • 7.  RE: Tip of the Week #23: Your Go-to Knowledge Base Articles

    Posted 09-16-2020 16:11
    Ooooh! I had not yet seen the Graphics cheat sheet.  I'm bookmarking now.  I have been immersed in the Registration Paths  articles.  Very helpful as I navigate setting up my first conference.

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    Jenn Dooley
    Executive Director
    AFELA
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  • 8.  RE: Tip of the Week #23: Your Go-to Knowledge Base Articles

    Posted 09-17-2020 14:01
    Hello, 

    This is a great list to begin with! Here are some of my most used articles: 
    - Classic vs Flex features (with timeline of when Flex will get still-missing features)
    - Using Custom Contact Fields
    - Using the Quick Setup Theme Wizard in Flex (with how to get the theme to use the colors in your logo or banner image!)

    Hope this is useful!

    ------------------------------
    Béline FALZON
    Conference Program Specialist II
    California Teachers Association
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  • 9.  RE: Tip of the Week #23: Your Go-to Knowledge Base Articles

    Posted 09-17-2020 14:37
    Danielle,

    thanks for sharing all these. This is great!!

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    Andrea Timbes
    CRM Administrator & Lead Catcher
    Visit Fort Worth
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  • 10.  RE: Tip of the Week #23: Your Go-to Knowledge Base Articles

    Posted 09-17-2020 18:10
    On deck for me is to read ALL 25 Virtual Attendee Hub articles! I might just PRINT them since my internet connection will be spotty!

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    Brenda Ainsburg
    Channel Program Manager
    brenda.ainsburg@siemens.com
    Siemens Aktiengesellschaft
    United States
    ------------------------------



  • 11.  RE: Tip of the Week #23: Your Go-to Knowledge Base Articles

    Posted 09-21-2020 09:41
    Dannie - this is such a great resource for all. Thanks for putting this together, and a great place to share with out team and partners.

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    Andrea Timbes
    CRM Administrator & Lead Catcher
    Visit Fort Worth
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  • 12.  RE: Tip of the Week #23: Your Go-to Knowledge Base Articles

    Posted 09-22-2020 10:03
    I would love to see an article that covers best practices for DMOs using Cvent and unique ways, beyond promotions that DMOs are using Cvent.

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    Amy Zientek
    Director of Sales
    Visit Lubbock The Convention and Visitors Bureau
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  • 13.  RE: Tip of the Week #23: Your Go-to Knowledge Base Articles

    Cvent Staff
    Posted 09-24-2020 12:58

    Hi Amy,

    Thanks so much for your suggestion! Stay tuned for some upcoming Tip of the Week posts focusing on our suppliers/venues, as well as insightful Huddle of the Week discussion questions where best practices such as these can be shared. Tip of the Week posts include #CventTip and Huddle of the Week posts will include #HuddleoftheWeek if you are searching in the Open Forum. 

    If you have any additional feedback for articles or content, feel free to share with your Cvent Account Team so they can put in a formal request.

    Best,

    Danni

    ​​​

    ------------------------------
    Danni Czark
    Senior Associate, Online Community Marketing
    Cvent
    ------------------------------



  • 14.  RE: Tip of the Week #23: Your Go-to Knowledge Base Articles

    Posted 09-24-2020 21:27

    Hi @Danielle Czark,

    Amazing list! 

    How about the Data Tag​ Cheat Sheet? https://support.cvent.com/apex/CommunityArticle?id=000025265&Lang=en_US&searchTerm=unsubscribe 
    This is one of my many go to cheat sheets.  I can't wait for this to be updated with the new virtual data tags. 



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    ~
    Jo Anna Chapin
    Meetings & Events Registration Lead
    Accenture
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