Hi, everyone!We're back with another Tip of the Week. Next up: Cvent Feedback Surveys. From pre to post event, it's no secret feedback surveys are an essential player to the event planning lifecycle, offering a way to gauge satisfaction to give attendees more of what they want and less of what they don't. With Cvent Feedback Surveys, the process is even easier within a single platform, allowing you to target specific audiences within events or sessions without the need for third-party services.Pre-Event: What better way to learn what people want to hear, learn, do, or see than straight from the source? As we all navigate this new normal and strategize what live events may look like in the future, this is the perfect way to not only tailor content, but also determine what precautions attendees expect. Some great questions to include in pre-event surveys for hybrid events might be:
Post-Event: The feedback you receive after your event is essential in determining what elements of your program you need to improve and serves as a vital tool in measuring success. By setting clear survey goals and leveraging net Promotor Scores, post-event surveys are critical in proving your value and ROI. For your virtual and hybrid events, you may consider including questions like:
General Tips & Tricks
Do you have any suggestions on what best to include in your pre and post event feedback surveys as we all try to adjust to a new normal of virtual and hybrid events? Do you have any clever ways to increase survey submissions? Or maybe you have unique feedback survey uses you'd like to share? Let us know in the comments!If you found this tip helpful, be sure to hit "Recommend" so others can learn too!