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progress bar on mobile device

  • 1.  progress bar on mobile device

    Posted 05-09-2020 14:01
    Edited by Steven Schlossman 05-09-2020 14:07
    Before I submit this as a bug, note the progress bar. It's missing text. Anyone else have a flex registration that they can view on a mobile device?


    #Flex-Creating/ManagingEvents

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 2.  RE: progress bar on mobile device

    Posted 05-11-2020 09:16
    Hi Steven,

    I tested on a FLEX event in our account and had the same error when viewing a registration page on mobile. Though in the site designer in the device preview it shows up looking fine.

    Thanks in advanced for submitting this bug.

    Best,
    Evan

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    Evan Ring
    Senior Operations Manager
    Dow Jones & Co., Inc
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  • 3.  RE: progress bar on mobile device

    Posted 05-15-2020 22:20
    I haven't submitted the bug yet. Just wanted to verify with someone else.
    Thanks.

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 4.  RE: progress bar on mobile device

    Posted 05-21-2020 08:59
    @Evan Ring

    I submitted this a bug.
    Their reply.
    "We discussed this with our technology team and found out that the progress bar doesn't show text in mobile devices. It is something which is by design. Please feel free to post a comment if you have any questions."

    I think that is poor design then. Either have the progress bar mean something or don't include it at all. Especially when the focus is mobile first.

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 5.  RE: progress bar on mobile device

    Posted 05-21-2020 17:59

    @Steven Schlossman

    Thanks for the update on this. I agree with you.

    If they aren't willing to adjust the mobile display, they should at least fix the device preview mode then. When on the site designer under device preview with a page that has a progress bar​​, it flickers between showing up with the text and not showing up at all. But when testing the live link on an actual phone the line appears like in your screenshot. All this should matchup correctly in the device preview.

    Best,
    Evan



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    Evan Ring
    Senior Operations Manager
    Dow Jones & Co., Inc
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  • 6.  RE: progress bar on mobile device

    Posted 05-21-2020 19:26
    Interesting, the first support reply was, works for me. :)
    Now it's, as designed.

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
    ------------------------------