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  • 1.  Swiping credit cards with OnArrival

    Posted 02-25-2020 08:34
    We use Cvent OnArrival with a few different groups, and sometimes need to process a payment onsite. We have a couple of swipers, but they only seem to work with one client's events. Cvent says the card readers should be able to swap out. Has anyone successfully used the Cvent credit card swipers across different clients? Did you have to do anything special, or did it just work? 

    Also, I understand everyone is still using the same card readers that plug into the headphone jack as we were sold a few years ago. Is there updated technology that works with OnArrival?

    Thanks for your feedback.
    #ManagingOn-site

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    Jeff Rasco
    MPI - Texas Hill Chapter
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  • 2.  RE: Swiping credit cards with OnArrival

    Community MVP
    Posted 02-25-2020 09:43
    We are only one organization with 4 iPads and 2 credit card readers. I've never noticed a problem swapping readers.
    The device just needs the correct permissions as you already know.

    I believe the card readers are going to be updated since headphone jacks are going away on devices.

    Guess that doesn't really answer your question.

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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