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Registration summary flex

  • 1.  Registration summary flex

    Posted 10-27-2019 21:02
    I've been testing a flex registration.

    Any idea why the fees are zero? The payment page shows the correct fees.
    Also, can I change the date so it's 1/23/2020? Or no date at all?

    #Flex-Creating/ManagingEvents

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 2.  RE: Registration summary flex

    Cvent Staff
    Posted 10-29-2019 10:43
    Hi Steven,

    Can you confirm if you were performing a test registration or going through Preview when you saw the $0.00? Additionally, I submitted feedback on your behalf regarding the date suggestions to the widget. Feel free to also post this as an idea in the Ideas section!

    Best,
    Danni

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    Danni Czark
    Lead Client Success Advisor
    Cvent
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  • 3.  RE: Registration summary flex

    Posted 10-29-2019 20:32
    Yes, definitely in test mode. Just tried it again.

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 4.  RE: Registration summary flex

    Cvent Staff
    Posted 28 days ago

    Hi Steven,

    I apologize for my delay here, I seemed to have missed this reply in my community inbox. I would be happy to escalate this if you are still noticing any occurrences of the fee differences between the summary and payment widget.

    Best,
    Danni 



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    Danni Czark
    Lead Client Success Advisor
    Cvent
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  • 5.  RE: Registration summary flex

    Posted 25 days ago
    My event is over. My next 2 events will probably be in Classic.
    Still waiting of tracks to move to flex.

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 6.  RE: Registration summary flex

    Posted 15 days ago
    Steven - What do you mean by tracks?  We were automatically put on Flex last May and are finding there are all kinds of things promised that still are not functional.  Our conference is in June and I would really like to not have any more surprises!  We were told everything would be rolled out by December.

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    Wendy Van Dyk
    Director Of Operations
    Dave Burgess Consulting, Inc.
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  • 7.  RE: Registration summary flex

    Posted 15 days ago
    Tracks are combined sessions. I rename them packages in my events.

    Look at https://www.cvent.com/flex/features and you shouldn't be taken by surprise.
    Like all software, those dates are probably moving targets.
    According to the road map, the target date is Q2 to have everything complete. So let's hope for the end of June.
    But if you have a registration that needs to open before that, I wouldn't count on those features being available.
    There will be bugs that need to be squished.

    In the classic event I just cloned, I'm really disappointed that I can't use flex.
    I forgot how horrible Classic is on mobile.


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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
    ------------------------------