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SOS- Help, New user - Realized we duplicated Zoom Rooms for event

  • 1.  SOS- Help, New user - Realized we duplicated Zoom Rooms for event

    Posted 09-11-2020 14:18
    Help!
    We're new here. We had to flip two sessions and when we did that, we realized the zoom integration rooms were the same. Now we have two sessions using the SAME Zoom room at the same time?

    Can we just delete one of the Zoom integration links and change the host? Will it break integration or will it just assign us a new link?

    thanks for the help. Our event is MONDAY> Ugh!

    debra
    #EventApp-Building/managing
    #Flex-Creating/ManagingEvents

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    Debra Hargrove
    Managing & Communication Director
    Texas Center for the Advancement of Literacy and Learning
    Texas A&M University
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  • 2.  RE: SOS- Help, New user - Realized we duplicated Zoom Rooms for event

    Cvent Staff
    Posted 09-11-2020 15:35
    Hi Debra, 
     
    I have escalated this to your account team.  Since your event is on Monday I encourage you to call support as well to get immediate assistance. 

    Best,

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    Jodi Meier
    Online Community Manager
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