This is a great question and I will definitely have to check back to see others' responses before setting up my own registration questions.
I think setting up questions where you are collecting a scaled answer would be easier than a bunch of open ended questions. At least easier in the sense of what you can do with the data once collected. Rating could be based on comfort level: Very comfortable to Very Uncomfortable. Some example questions: If we setup sessions in classroom style rooms (with tables & chairs) and seat every second chair, how would that make you feel? If we served lunch in our usual buffet style, how would you feel?
Also including some yes/no questions like: Would you like to participate in our touchless registration checkin?
Something a little off topic I saw another company doing was offering a badge/sticker that indicated the attendee was not okay with personal contact. So if you approached that person and saw the badge, you would know not to offer your hand to shake (or give a hug!) and would actively avoid getting too close to them to respect the sticker.
Good luck with your event!
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Sharna Pascolo
Program Director
Texas Society of Architects
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Original Message:
Sent: 05-26-2020 13:27
From: Ally Zarcone
Subject: Registration Questions Post Covid
What questions do you think need to be asked during the registration process to help us gather information or keep attendees abreast of how COVID is impacting their live event?
#PromotingYourEvent
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Robin Rosmarin
Customer Engagement Manager
Meeting Expectations
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