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Is there a way to prevent users from modifying a registration after a certain date?

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  • 1.  Is there a way to prevent users from modifying a registration after a certain date?

    Posted 11 days ago
    Our registration has closed. Registrants should be able to cancel or modify their registration until the 15th because that is when we need to give the final headcount to the hotel. We do not want to allow anyone to cancel after this point. We've mentioned this during registration, so users are aware there is a point where they will not be given a refund. Is there a way to prevent registration modification after the 15th? How do we do that?

    Thank you!
    Heather
    #Flex-Creating/ManagingEvents

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    Heather Robison
    Marketing Associate
    Verus
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  • 2.  RE: Is there a way to prevent users from modifying a registration after a certain date?
    Best Answer

    Cvent Staff
    Posted 11 days ago
    Hi Heather,

    You can remove the Modification and Cancellation Button widget from the confirmation page or add a specific date, till when invitees are allowed to take those actions. This will ensure registrants are not able to modify or cancel the registration or the option is automatically hidden, when the date is passed.

    Please review the article for more information.

    https://support.cvent.com/apex/CommunityArticle?id=000067563

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    Brett Sachdeva
    Tech Lead
    Cvent Client Services
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  • 3.  RE: Is there a way to prevent users from modifying a registration after a certain date?

    Posted 10 days ago
    Oh, perfect. Thank you SO much!

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    Heather Robison
    Marketing Associate
    Verus
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