Hi Nicole,
I'm reading your question to mean that you would like to see how long each person spends going through your registration process? I don't believe there is anything directly timing this but you could use data pulled from both an email report that shows the time your link was clicked and combine it with a financial report that shows what time a transaction was made. For example, if someone clicked the link to register at 11:05AM and their transaction was finalized at 11:16AM, it took them 11 minutes to complete your registration.
If you needed to pull this information on a more regular basis, you might need to reach out to the Cvent team to see if there is a more efficient way to do it. But the above would work to give you an estimate of how long people are spending on your registration pages.
Best,
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Sharna Pascolo
Program Director
Texas Society of Architects
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Original Message:
Sent: 05-29-2020 11:39
From: Nicole Keeney
Subject: User Response Time Report
Is there a report I can run showing our user response times?
Thank you!
Nicole
#ReportingandInsights
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Nicole Keeney
Senior Sales Manager/Regional Sales Manager in Training
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