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Registration bypasses required question.

  • 1.  Registration bypasses required question.

    Community MVP
    Posted 06-12-2021 18:06
    Like the title says.
    I have a registrant that registered without answering 2 required session questions.
    Those questions aren't even appearing in the back end under his registration.

    I have a ticket open now.
    I'm glad I'm doing a soft launch before we officially open in a few days,

    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America

  • 2.  RE: Registration bypasses required question.

    Community MVP
    Posted 06-17-2021 15:11
    Hi Steven, 

    I'm going to list the obvious, but I surprise myself how many times I check for twisted errors and then it's something simple. 
    - Is your registrant getting shuffled to the correct type & path? 
    - Are the questions assigned to the reg path of the registrant?
    - Are the questions only visible to a certain registration type? 
    - Are the questions sub-questions depending on them answering a previous question a certain way, and if yes, are those logic paths correct? 

    Hopefully your open ticket brought some answers! 

    Béline FALZON
    Conference Program Specialist II
    California Teachers Association