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  • 1.  Event site not loading on phone?

    Posted 01-25-2022 09:17
    Anyone have a solution for event site not loading on mobile phones (apple)?
    #Flex-Creating/ManagingEvents

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    Stephanie Dernek
    Director of Events
    Association of Dental Support Organizations (ADSO)
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  • 2.  RE: Event site not loading on phone?

    User Group Member
    Posted 01-28-2022 07:34
    What error are you receiving?  Did you try it on more than one apple device?
    With an issue like this, I would call into Cvent support - their staff is extremely knowledgeable and can review your exact problem and troubleshoot it for you live.

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    Amy Lum
    Senior Systems and Tools Specialist
    Boston Scientific Corporation
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  • 3.  RE: Event site not loading on phone?

    User Group Member
    Posted 01-28-2022 10:45
    I agree, definitely reach out to Cvent support. But I've had people say that if they don't have recent updates, sometimes websites don't load properly. (I'm an android user) Is it a test or a live event? Not sure if that would make a difference.

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    Beth Vriesen
    Corp Events Registration Administrator
    Associated Bank Corporation
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