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Add a Calendar button does not present a gmail option

  • 1.  Add a Calendar button does not present a gmail option

    Posted 05-20-2020 10:27
    Hello,

    We have added the "Add to Calendar" button on our post registration screen and added a link on our confirmation email. When someone clicks this button, it only downloads an .ics file. It does not give the you the option to add the event to a gmail calendar or give you the option for other email providers. Is there a way to at least provide the option to add our event to a gmail calendar?

    Thanks,
    Juan
    #Flex-Creating/ManagingEvents

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    Juan Zamarripa
    Technology and Data Senior Specialist
    Credit Builders Alliance
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  • 2.  RE: Add a Calendar button does not present a gmail option

    Posted 05-20-2020 10:34
    Hi Juan,
    We have the same issue, and I have been working with CVent on this for over a year - literally!
    I was advised recently by Cvent that they hope to have a 'fix' for this by July 2020.  It was pushed back in priority since Covid presented a virtual solution need. 

    Unfortunately, I have yet to figure out a work-around for this issue.  We just need to wait until Cvent can fix it.

    Susan

    --
    Susan Smith
    Customer Experiences & Events
    Americas Marketing
    Motorola Solutions, Inc.
    500 W. Monroe Street - 43rd Floor
    Chicago, IL 60661

    P: 1.502.909.6247

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