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Guest email reporting

  • 1.  Guest email reporting

    Posted 07-26-2019 18:02
    Edited by Steven Schlossman 07-26-2019 18:03
    I scheduled an email to registered invitees and registered guests.
    In reporting I see that the invitees received them but nothing regarding guests.

    Short of asking a guest if they received the email, any way of knowing if they went out?
    #Classic-Creating/ManagingEvents
    #Email
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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 2.  RE: Guest email reporting

    Posted 07-30-2019 13:45
    Hey Steven-

    It is has been my experience that you cannot send the same email to both primary registrants and guests. You have to prepare the same email for each group individually because the data tags are different and do not always translate to both groups. Ie. {C-FirstName} is for the Primary registrant however, {G-FirstName} is for the guest. Hope that helps!

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    Lindsay Buchanan
    Manager, Meetings, Association Management, and Groups
    Travelink
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  • 3.  RE: Guest email reporting

    Cvent Staff
    Posted 07-30-2019 14:52
    Hi Steven,

    I also wanted to jump in here. Unfortunately, Guest Emails are not tracked in our Email Rates by Email report by design.

    Best,
    Danni

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    Danni Czark
    Senior Client Success Advisor
    Cvent
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  • 4.  RE: Guest email reporting

    Posted 07-30-2019 19:56
    @Lindsey  ​I used G-first name with guest being the audience.
    @Danielle Bad design. :)​

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 5.  RE: Guest email reporting

    Posted 16 days ago
    Edited by Steven Schlossman 16 days ago
    Just saw an idea posted by @Richard Carls​,

    Ability to report on Guest emails

    Vote it up. :)



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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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