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Can I delete/disable the game for an entire event in CrowdCompass?

  • 1.  Can I delete/disable the game for an entire event in CrowdCompass?

    Posted 09-04-2019 13:17
    We haven't published yet. I removed the game from the nav bar, deleted all the achievements, reset the leaderboard, and set the leaderboard end date to a date in the past.  Those pesky achievements keep reappearing, and I keep getting those Yay, you just earned 500 points messages in the app. How can I make it GO AWAY?
    #EventApp-Building/managing

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    Laurie Tellis
    Systems Integration Manager
    Schwartz Center for Compassionate Healthcare
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  • 2.  RE: Can I delete/disable the game for an entire event in CrowdCompass?

    Posted 09-04-2019 13:29
    Hi Laurie,

    I just had this same issue. All you have to do is submit a support case asking for them to disable the game. Mine was disabled within 24 hours. 

    Rachel Johnston, MPA
    Program Manager

    P: 303-957-0635 ext. 8






  • 3.  RE: Can I delete/disable the game for an entire event in CrowdCompass?

    Posted 09-04-2019 13:33
    Edited by Laurie Tellis 09-04-2019 15:58

    Thank you -- will do!!