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  • 1.  New Flex Event

    Posted 05-20-2020 12:43
    I am creating a new event in flex - when I go to test and register for one of the sessions I get to a screen that says I have to choose a session, but it won't let me choose and says that it is "included with registration" I'm not sure where to change this.
    #Flex-Creating/ManagingEvents

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    Jenny Albright
    Program Coordinator
    FMI Corporation
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  • 2.  RE: New Flex Event

    Posted 05-20-2020 13:46
    Hey Jenny! Still learning a lot about Flex, but thought I might be able to jump in on this. I'm assuming you already have sessions set up but when going select them in regsitration, they are making it so they are included/required? I would think to fix this you would need to go back to where you set up your sessions and edit them. Make sure they are set to things like optional, open for registration, etc. Not sure if this is the issue or helps at all!

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    Bethany Smotherman
    Precept Ministries International
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  • 3.  RE: New Flex Event

    Posted 05-20-2020 15:40

    When you created your session, is it an included session? It should be an optional session.

     

    Please note my new email address is Jayne.Ferro@nysut.org

    Jayne Ferro,

    Support Staff Specialist

    NYSUT Meetings and Facilities    

    800 Troy-Schenectady Road

    Latham, NY 12110

    518-213-6000 ext 6699

    CWA 1141 - Standing Together - Union Strong

     






  • 4.  RE: New Flex Event

    Posted 05-20-2020 15:43

    If you go into your session – under availability there is a choice of included or optional. Optional should be chosen but I thought it defaulted to that automatically when you create it.

     

    Please note my new email address is Jayne.Ferro@nysut.org

    Jayne Ferro,

    Support Staff Specialist

    NYSUT Meetings and Facilities    

    800 Troy-Schenectady Road

    Latham, NY 12110

    518-213-6000 ext 6699

    CWA 1141 - Standing Together - Union Strong

     






  • 5.  RE: New Flex Event

    Community MVP
    Posted 05-21-2020 19:31

    Without knowing the event, it's hard to comment.

    Is there only one session in your event?

    If it's included, you don't even need the session widget.

    Does you admission item have and rules associated with it?



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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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