We have three current models/platforms for online learning management models. First, we have the Zoom platform which we use to host three 90-minute sessions (typically on concurrent days) or four 60-minute sessions that span two work weeks on Tues./Thurs. dates. Secondly, we have a more self-paced virtual delivery model through a third-party learning system which gives our attendees the option to move through the course materials (5 modules in total) over the course of 8-weeks. This second option has a course facilitator from our staff, an open forum for Q&A, and downloadable course materials.
That being said, one of our main questions is about the delivery model, depending on the type of session they attended - "Do you feel this course would be improved in the future by being offered as /for example/ an 8-week self-paced course with a facilitator and forum?"
Also, we are asking if there are any needs to online learning tool tutorials. We have many clients in underserved areas that may need telephone-only event modules or tutorials on how to use Zoom or our other virtual delivery model learning system. "Did you have any struggles with the tools needed to access your course?" Follow-up: "If so, can your Regional Director or Client Support Coordinator contact you to help you with some additional, complimentary tool tutorials?"