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Pop-UP Window

  • 1.  Pop-UP Window

    Posted 05-07-2021 10:17
    Hi Everyone, does anyone know if the pop-up window language can be changed after submitting a registration? The one that says "Processed! Your Order is Ready!" I cannot find it in language management.

    #Flex-Creating/ManagingEvents

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    Jayne Ferro
    NYSUT
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  • 2.  RE: Pop-UP Window

    Posted 05-07-2021 10:22
    Jayne,

    It cannot. I have suggest that be changed for future release as "your order is ready" doesn't match our registration process (we run no-cost events).

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    Edd Schillay
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    Original Message


  • 3.  RE: Pop-UP Window

    Posted 05-07-2021 10:28
    Thank you for your quick response! I'll stop looking for it in language management. I agree, it doesn't match our registration process either. I'm going to suggest we should be able to edit it too.

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    Jayne Ferro
    NYSUT
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    Original Message


  • 4.  RE: Pop-UP Window

    Posted 05-07-2021 10:29

    The text ID that I have seen is

     

    For "YOUR ORDER IS READY"

    _checkoutProcessingCompleteMessage_resx

     

    For "PROCESSED"

    _checkoutProcessingCompleteHeader_resx

     

    They are both on the Event Text tab (in the new Cvent Experience interface) right at the top of the list – you can also copy/paste the IDs in the search...

    H

    Hope this helps!!

     

     

    Shelley Gabel, DES
    Operations Coordinator – Meetings & Travel
    One Rotary Center 1560 Sherman Avenue, Evanston, Illinois 60201 USA 
    T  |  +1 847 492 3635 
    www.zs.com  

    ZS  Impact where it matters. 

     




    Original Message


  • 5.  RE: Pop-UP Window

    Posted 05-09-2021 16:38

    Hi Shelley,

    Stupid question alert.... where can I find the Event Text tab?  I'm using the new interface (I think) but can't see it anywhere, nor in language management.

    Thx!

    Henk



    ------------------------------
    Henk Hassett
    Event Project Manager
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    Original Message


  • 6.  RE: Pop-UP Window

    Posted 05-09-2021 20:27

    Hope this helps!

     

    Shelley Gabel, DES
    Operations Coordinator – Meetings & Travel
    One Rotary Center 1560 Sherman Avenue, Evanston, Illinois 60201 USA 
    T  |  +1 847 492 3635 
    www.zs.com  

    ZS  Impact where it matters. 

     




    Original Message


  • 7.  RE: Pop-UP Window

    Posted 05-10-2021 08:26
    That is wonderful help! Thanks so much!

    ------------------------------
    Kimberley Graner | Event Operations
    Smith+Nephew Medical Education
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    Original Message


  • 8.  RE: Pop-UP Window

    Posted 05-10-2021 22:37
    Edited by Henk Hassett 05-10-2021 22:39

    Thanks Shelly!

    Weirdly, I do not see these tabs (Event Text, Attendee Website, Event App) at the top in Language Management.  The template I'm looking at was set up shortly after Flex was released so maybe I'm seeing an old interface? 

    / Edit... if I just search for 'Order', I see it.  Searching the text ID didn't bring it up.  We're sorted!

    Cheers :) 




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    Henk Hassett
    Event Project Manager
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    Original Message


  • 9.  RE: Pop-UP Window

    Posted 05-10-2021 22:42
    Try switching over to the "new experience " and see if it shows up there...
    That should probably get you to the right place...




    Original Message


  • 10.  RE: Pop-UP Window

    Posted 05-11-2021 09:07
    Funny, I don't see those exact tabs either. I do see options under advanced search under Area but it is still not those options.

    ------------------------------
    Jayne Ferro
    Support Staff Specialist
    NYSUT
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    Original Message


  • 11.  RE: Pop-UP Window

    Posted 05-07-2021 10:30

    The text ID that I have seen is

     For "YOUR ORDER IS READY"

    _checkoutProcessingCompleteMessage_resx

     For "PROCESSED"

    _checkoutProcessingCompleteHeader_resx

     

    They are both on the Event Text tab (in the new Cvent Experience interface) right at the top of the list – you can also copy/paste the IDs in the search…

    Hope this helps!!



    ------------------------------
    Shelley Gabel
    Operations Coordinator – Meetings & Travel
    ZS Associates, Inc.
    ------------------------------

    Original Message


  • 12.  RE: Pop-UP Window

    Posted 05-07-2021 10:42
    Thank you! I will check this out.

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    Jayne Ferro
    NYSUT
    ------------------------------

    Original Message


  • 13.  RE: Pop-UP Window

    Posted 05-07-2021 11:12
    Thank you again Shelley - it worked! This is a huge help!

    ------------------------------
    Jayne Ferro
    NYSUT
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    Original Message


  • 14.  RE: Pop-UP Window

    Posted 05-07-2021 11:16
    Woo hoo!!  Happy to be of service!  Have a great weekend everyone!!

    ------------------------------
    Shelley Gabel
    Operations Coordinator – Meetings & Travel
    ZS Associates, Inc.
    ------------------------------

    Original Message


  • 15.  RE: Pop-UP Window

    Posted 05-07-2021 11:18

    You too!

     

    Please note my new email address is Jayne.Ferro@nysut.org.

     

    Jayne Ferro,

    Support Staff Specialist

    NYSUT Meetings and Facilities    

    800 Troy-Schenectady Road

    Latham, NY 12110

    518-617-0270

    CWA 1141 - Standing Together - Union Strong

     




    Original Message


  • 16.  RE: Pop-UP Window

    Posted 05-08-2021 09:57
    Wow!! I had technical support on the line and they said it couldn't be done. This is GREAT!

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    Edd Schillay
    Director of Operations
    The Trial Network
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    Original Message


  • 17.  RE: Pop-UP Window

    Posted 05-10-2021 15:07
    Hi Jayne, 

    I might be chiming in a bit late to your question, but, you can change that pop-up window wording to fit your event.  I've changed it many times for our events.  Type in the word, "order" within the Language Management search bar and it will pull up all the default text that contains the word or phrase.  Then click on the pencil icon to edit phrase, "Your order is ready!" and type in your new wording.  I usually say, "Your registration is complete!" or "Thank you. Your RSVP has been received" - or whatever is appropriate for the event type.  

    I hope this helps. 

    Thank you, Aloha, 
    Sarah K. 
    Hawaii Pacific Health

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    Sarah Kawano
    Admin
    Hawaii Pacific Health
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    Original Message


  • 18.  RE: Pop-UP Window

    Posted 05-10-2021 15:11
    Thank you! I am so appreciative of all the help from the Open Forum. The standard language wasn't working at all for me.

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    Jayne Ferro
    Support Staff Specialist
    NYSUT
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    Original Message