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Cvent Quarterly Product Updates - Q3 2020

  • 1.  Cvent Quarterly Product Updates - Q3 2020

    Cvent Staff
    Posted 10-22-2020 16:55
    Edited by Cvent Product News 28 days ago
    Below you will find the full list of Q3 2020 Product Updates for #EventCloud. This quarter, we have updates for #VirtualAttendeeHub#Event(Flex)#MeetingsManagement#CrowdCompass#OnArrival#LeadCapture#Appointments, #Surveys, #SupplierNetwork#SocialTables, and #Passkey.

    Register for our Quarterly Product Update Webinar on November 5th to hear more about these releases and understand how they can support your in-person and virtual event strategy. You'll also get the chance to submit questions live to our Product Managers!​​​​


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    Cvent Virtual Attendee Hub®


    This past quarter, we officially launched our new all-in-one virtual event solution, the Virtual Attendee Hub®. Moving forward, we will include these product updates in our Quarterly Product Update posts so you can stay in-the-know as additional features roll out.

    Event Management

     

    Registration


    Account Theming (Site and Email Designer):
     You can now save themes to be used across events. Themes can be saved in the site, email, and survey designer and can be used in any other event. After applying a theme, any changes made to the event's theme will not affect the account theme for future use, and changes to the account theme do not affect events already using that theme unless manually applied.

    Code Widget: You can now leverage a code widget to add custom widgets to your website and registration process beyond current style capabilities. These will allow for more advanced options on top of the already existing widgets and style options available. The code widget may be placed on any page and will follow the constraints of whichever section it is placed into. HTML, CSS, and Javascript are supported via the widget, and there is no limit to how many of these widgets you can use in your event. Responsiveness will be based on the responsive constraints input into the code itself.

    Partial Payments: Registrants can now submit a partial payment during initial registration and registration modifications. You can configure this on the back-end per path (within the payment widget). You can also choose to set a minimum payment based on a set amount or percentage. Partial payments will also be available for group registrations.

    Display Guest's Agenda in Registrant's Agenda Widget: You can now choose to display Guest's Agenda in Registrant's Agenda widget. This will also include the virtual details of the session, such as the Attendee URL and Password.

    Simple Text Custom Data Tags Character Increase: Simple text custom data tags, both account and event-level, can now have up to 5000 characters. This applies to data tags in both Flex and Classic events.

    Guests and Related Contacts: Invitees can now select to add Guests to their registration from their Related Contacts. You can now have new Guests of your Invitees be added as Related Contacts, so they can easily register that person as a Guest in a future event.

    Registration Summary Updates: You can now show or hide included and optional sessions in the Registration Summary widget. You can also choose whether you want to display the session date/time in the widget during registration.

    Save Invitee Time Zone: The time zone preference selected by the invitee will be saved in the invitee record. This will ensure that when an invitee has chosen then time zone preference once, they won't need to select it each time they log back in to their confirmation pages. This information will be preserved for already registered invitees or invitees who abandoned their registration earlier and chose to resume it when trying to register later.

    Custom Identification Process - Salesforce: You can now use the SalesForce custom identification process to retrieve an invitee's registration type or to pre-populate invitee information during registration. Manage these settings under the registration path in the Site Designer.

    Custom Identification Process - Eloqua:
     You can now use the Eloqua custom identification process to retrieve an invitee's registration type or to pre-populate invitee information during registration. You can manage these settings in the registration path-level in the Site Designer.

    Custom Identification Process - Marketo: You can now use the Marketo custom identification process to retrieve an invitee's registration type or to pre-populate invitee information during registration. You can manage these settings in the registration path-level in the Site Designer.

    OAuth for Specific Registration Paths: You can now choose to authenticate users only on selected registration paths for OAuth. This can be enabled when the event has multiple registration paths.

    "Add to Calendar" for Virtual Events: You can now add event and session-level virtual details, like URLs and passwords, using the "Add to Calendar" button in the email and website designer.

    Schedule Appointment Widget: You can now drop a widget on your post-reg pages to send registrants to the appointments site. This way, you can easily allow registrants coming from the event website and registration process to schedule appointments.

    Surveys Link Widget: You can now drop a widget on your post-reg pages to send registrants to the surveys site. This way, you can easily allow your registrants coming from the event website and registration process to access their surveys.

    Virtual Sessions for Flex Events: Within a virtual Flex event, you can now select if you want your sessions to be virtual when creating or modifying sessions. If the event is virtual, a new tab called "Virtual Session" will be available on the Sessions page. Here, you'll be able to enter details about your virtual session, like the meeting ID, URL to join, password, recording link, etc. A new category of virtual session data tags will also be available for post-registration event emails, custom event emails, and session emails.

    Display Session-level Virtual Details on Registrant's Agenda Widget: You're now able to view session-level virtual details like meeting URL, recording URL, and password on registrant's agenda widget available on post-registration pages. A "Live" pill has also been added, which will be displayed when the session is ongoing at that time depending on the invitee's time zone.

    WPM Education Payment Processor: Owned and managed in the United Kingdom, WPM Education's payment platform was developed to meet the unique needs of universities and colleges. They are GDPR compliant, and provide a HOP (third-party) experience for our customers who wish to integrate their events. Our WPM Education merchant accounts can be configured in British pounds (GBP).

    Speaker Resource Center Included in Event License: The Speaker Resource Center (SRC) is now included in all Event Management licenses! The SRC, available in Flex events, creates a central website that contains documents, tasks, and general event information for you and your event speakers to access. If you're not seeing this as an available option in your account and are interested in this feature, reach out to our Customer Support team and they can enable this for you at no cost. Applicable to customers who are purchasing a subscription to Event Management for the first time after 9/29/2020 only. 

     

    Speaker Resource Center


    Virtual links in the Resource Center:
    You can now share links for the virtual event and virtual sessions in the Resource Center. Virtual event links can be shared through the new Virtual Event widget, while virtual session links can be shared via the current Session List widget.

    Login Verification Failure Email: If a speaker tries to log in to the Resource Center, but no match is found for those credentials, they'll receive a login failure email. This email asks them to contact the planner to get their correct login credentials.

    Session Feedback: You can now share attendee feedback surveys with your speakers (for sessions that speaker was assigned to) by using the new Session Feedback widget. This allows you to relay speaker-specific feedback, as well as share session details and other registration information.

    Maximum File Size for SRC File Uploads: You now have the option to limit the size of files you allow for any SRC file upload. The default file size is 250 MB per file, which is also the current maximum file size allowed.

     

    Cvent Salesforce App


    Version 5.0 is now available! Check out the enhancements here in the Cvent Developer Hub.

     

    Enterprise / Meetings Management

     

    Meeting Request Forms

     

    Virtual Event Field: A new, virtual event standard field is available for Legacy meeting request forms. The default text is "Will any part of your event be virtual or have a live stream?" and matches the existing field in Event. This new MRF field integrates with the field in Event so the response can be carried over to the requester's event after it's created from the request. This helps streamline the new virtual event feature.

    Event Custom Field Enhancements: We've expanded the active/inactive answers feature for event choice custom fields so now the New Meeting Request Form honors this configuration. The New MRF users will only see the active choices in a custom dropdown, radio button, or multi-select field.

    Sub-Question Logic for Number Questions and Fields: You can now create sub-question logic for number questions and fields. This allows you to configure the sub-questions to show when the parent question is less than, greater than, or equal to certain values.

    Default Answers: You can now specify a default answer for standard choice fields. This includes commonly used fields, like event country and time zone.

    Question Tag Update: The question tag dropdown menu is now correctly alphabetically sorted within the Meeting Request Form designer.

    Data Tag Update: The {[R-MODIFIED DETAILS]} data tag now correctly populates in email notifications for New Meeting Request Forms.

     

    CrowdCompass


    Embedded Videos on Virtual Session Pages:
     You can now allow attendees to participate in a virtual session right on the session's page for Android and iOS, just like they already can on the Online Event Guide (OEG). This way the attendee won't need to leave the page they're on to join a virtual session or watch a recording. To set this up, you can enable an embedded video in EventCenter.

    Import and Export Support for Video Links: Session import and export templates now support virtual session embedded video links (URLs). This will reduce time for if you're managing a lot of sessions with different links.

    Single Sign-On (SSO) for EventCenter: Including an SSO login option gives you a new, more secure way to log into EventCenter. With SSO, you use your company's domain to log in and credentials are managed by your company rather than through Cvent.

    Online Event Guide (OEG) Schedule in the Attendee Device's Time Zone: Attendees can now adjust which time zone their schedule and other event content appears in for the OEG. Before this, attendees would see their schedule in the event's time zone, but now they can adjust to their own device's time zone rather than the event's.

    Embedded Videos on Online Event Guide (OEG) Virtual Session Pages: You can now allow attendees to participate in a virtual session right on the session's page for the OEG. This way, the attendee won't need to leave the page they're on to join a virtual session or watch a recording. To set this up, you can enable an embedded video in EventCenter.

    Session Export Template for Virtual Sessions: We previously released the import template updates, and now the export template is available for you to include links to virtual sessions, as well as your custom button text. This will reduce time for planners who manage a lot of sessions with different links. The template remains the same, other than three new virtual session columns supporting URL, password, and button.

    Disable Document Sharing: If you don't want attendees to easily share sensitive documents with others outside of an event, you can now disable document sharing in EventCenter. When document sharing is disabled, attendees won't be able to share documents from the Online Event Guide (OEG) or from the app. Attendees also won't be able to view documents from the OEG if document sharing is disabled, but they can still view documents from within the app. 

     

    Onsite Solutions

     

    OnArrival - Hands-Free Guest Check-In: In the era of COVID-19 and increased health safety, a hands-free kiosk solution is preferable not to spread germs when touching a kiosk to check-in to an event. This new update to our hands-free check-in feature allows the primary registrant to check in their guests without touching a kiosk.

    OnArrival - Attendee List Enhancements: OnArrival's new Attendee List includes a complete overhaul, including improved functionality such as filtering, sorting, and performance.

    OnArrival - Kiosk Filter Enhancements: Filters to limit check-ins by company, registration type, and/or admission item are now available in Kiosk Mode.

    OnArrival - Pending Attendees: A new section of pending records allows you to troubleshoot your event quickly.

    OnArrival - RFID Last Seen: For RFID events, you can see the last location a consenting attendee was identified in Attendee Details.

    OnArrival - App Security PIN: OnArrival can now have a 6-digit PIN that will be required to unlock the app upon opening for enhanced device security if enabled for your account. Reach out to your Account Manager for more information on this security setting.

    Exhibitor Management - Content: This enhancement now supports uploading exhibitor documents and web links to be shared with attendees. Planners and exhibitor admins can upload exhibitor content displayed on their detailed exhibitor page in the Virtual Attendee Hub. Planners also can enable or disable this feature for each exhibitor if they want only to make this available for specific exhibitors.

    LeadCapture - Access Code Deactivation: LeadCapture licenses now deactivate 60 days after their event end date. We've also changed the logout flow to sync any un-synced leads automatically. These features enhance security, give lead gatherers confidence that all leads are synced, and help lead gatherers to realize when they are accidentally collecting leads in the event that has ended.

     

    Surveys

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    Surveys (Premium)

     

    File Upload Question: A new question called "File Upload" has been added, which allows respondents to upload files to their survey response. They can upload one 10MB file per question and you are able to limit which file types are allowed.

    Survey Preview: You can now preview your survey in the designer to see how it would look on different devices. This also helps you visualize your survey's look and feel.

    Rearrange Chapters: You can now reorder chapters within the survey. The respondents will see the survey chapters in the order you've specified.

    Duplicate and Move Questions: Question, image, and text widgets can now be duplicated and moved to a different page or chapter of the survey. Any duplicated questions will carry over the same configurations as the parent question. This includes any sub-questions or logic the parent question may have had.

    Account Theming for Surveys: Now, survey themes can be saved and used across surveys. Themes can be saved in the survey or email designer and can be used in the survey email designer, event site designer, or Access Portal designer. After applying a theme, any changes made to the survey's theme won't affect the account theme. Any changes to the account theme won't affect any surveys using that theme unless the theme is reapplied.

    CC Email Address for Survey Emails: You can now CC email addresses when sending your respondents a survey email. Once this setting is turned on, a carbon copy of the email will be sent to additional recipients when the email is sent manually or scheduled to be sent at a specific time.

     

    Surveys (Basic)

     

    Survey Preview: You can now preview your survey in the designer to see how it would look on different devices. This also helps you visualize your survey's look and feel.

    Duplicate and Move Questions: Question, image, and text widgets can now be duplicated and moved to a different page of the survey. Any duplicated questions will carry over the same configurations as the parent question. This includes any sub-questions or logic the parent question may have had.

    Account Theming for Surveys: Now, survey themes can be saved and used across surveys. Themes can be saved in the survey or email designer and can be used in the survey email designer, event site designer, or Access Portal designer. After applying a theme, any changes made to the survey's theme won't affect the account theme. Any changes to the account theme won't affect any surveys using that theme unless the theme is reapplied.

     

    Supplier Network

     

    Social Distancing for Capacity Calculator: A new social distancing requirement field has been added to the Capacity Calculator.

    Outdoor Meeting Space Filters: This new filter allows you to remove hotels from your search results that don't offer outdoor meeting space.

    Safety Information Filter: This new filter allows you to remove hotels from your search that don't offer safety information about their venue.

     

    Social Tables

     

    Social Tables / Cvent Event Registration Integration: You're now able to link your Cvent and Social Tables accounts, automatically sync any event or session into Social Tables, pull your registrant list through, and use Social Tables and use the visual seating functionality. Coming shortly, you'll be able to push that data back to Cvent so it can be viewed in your event and in OnArrival.

    Diagram Check: You can input values for the minimum distance required between tables and chairs, and the maximum number of chairs allowed. Run your Diagram Check to automatically see if your diagram meets the defined inputs. Tables and chairs that are not compliant will display in red on the diagram. This will be crucial in ensuring diagrams meet social distancing and safety standards.

     

    Passkey

     

    New Amount Per Night Option: For commerce-enabled events, the credit card guarantee section now includes an Amount Per Night option. This option is available for deposit and cancellation fees. The Amount Per Night option already exists for processing fees.

    Pace Report Improvements Event Comparison in Pace Report: You can now compare your selected event to another event of your choice. The comparison event can be selected from the "Recently Viewed" list. This step is optional; if you don't select a comparison event, we'll generate a single-event report for you. If you do select a comparison event, the report will show the event name and 2 columns of the event's data (specifically, "Total" and "% Sold").

    Pace Data Updates: We now use live data to display the current day's booking pace on all pace charts. For previous days, we now use snapshot data. Previously, you couldn't see the current day's pace until the next day. This improvement not only provides live data on today's pace, but it also provides a consistent view into past days.

    Modern Layout Updates: In the group booking workflow, you can now add, edit, and view additional requests for each guest in the group.

     

    Business Transient

     

    COVID-19 Questions:  Corporations and TMCs can now access 59 standardized questions on hotel health and safety protocols when soliciting a hotel through the tool, you can access through the Custom Template Builder. Hotels will be updating their profiles with health and safety information on an ongoing basis so you are able to get the latest updates.

    Meetings Data: View meetings data during the RFP process in Business Transient. See relevant meetings data pulled from the Cvent Supplier Network within the tool. Use the meetings data for negotiation purposes, and to gain a comprehensive view into hotel spend data across meetings and travel.

    Reporting

     

    Updates to Reporting Labels: The labels of our Reports tabs have been updated across the platform. Reports (New) is now Reports, and legacy Standard and Custom Reports are now on a single Legacy Reports page as two separate tabs.

    Session List – Virtual Filtering: In the Session List report, you can now view if a session is virtual. This allows you to filter by sessions with or without a virtual component within an event.

    Updates to "User Details" report: We've redesigned the "User Details" report in Admin to improve your experience. Along with using all existing features, you can now filter the report output based on user status to exclude or include users based on their activity.

    New audit logs and reports for secure fields: We now log audit information whenever account users, registrants, or API users interact with your account's secure fields. To review activities related to these fields, administrators can run three new reports in Admin. These reports will show which users viewed or edited fields in various parts of your account.

    Duplicate Reporting Widgets: Widgets in your reports can now be duplicated! This allows you to quickly create multiple copies of the same widget, then configure them as you choose.

    Additional Widget Customization: You can now rearrange, resize, and delete widgets from a report. If you resize, move, or delete a widget, you must save these changes before leaving the report. This feature will be slowly rolled out across the platform so expect to see these changes soon!




    #QuarterlyProductUpdate
    #FeaturedProductNews​​
    #ProductNews

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    Cvent Official - Product News
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